Ratings based on 889 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
The property was convenient to where I was visiting. I did not like the fact that I had to pay one hundred dollars (which they have not refunded yet) for a damage deposit.
Also, they did not have anyone to clean the rooms on Saturday and had no towels to replenish the soiled ones. I was told that they were short on staff. I expected better from my stay there and I want my damage deposit returned. It has been close to a month since my visit. I would not stay there again.
Comment from Hotel Management
Mar. 5, 2024 by Customer Service, Hotel Management
Hello Patricia,Thank you for your feedback regarding your stay. All additional authorizations are released upon check-out and timeframe is dependent upon the banking institution. Please reach out to the property management team to assist with the release if it has not cleared on your end. Thank you again for your feedback.
by A traveller
Posted Feb. 28, 2024 on Expedia
Clean, great location and friendly staff
Comment from Hotel Management
Feb. 28, 2024 by Customer Service, Hotel Management
David, we're thrilled to know that you appreciated the cleanliness and convenient location of Hyatt Place Detroit Livonia. It's a delight to hear that our team members were able to provide you a friendly experience. We can't wait to welcome you back soon.
by A traveller from South Bend
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Customer Service, Hotel Management
Ping, it's fantastic to hear that you had an exceptional experience at Hyatt Place Detroit Livonia. We're delighted that our effort to provide first-rate services has worked in our favor. We appreciate your rating and look forward to serving you again in the future.
by A traveller
Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Customer Service, Hotel Management
Thank you for the wonderful rating, Michael!We're thrilled to see how much you enjoyed staying at Hyatt Place Detroit Livonia. We look forward to hosting you again in the near future! Thank you again for sharing.
by A traveller
Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Customer Service, Hotel Management
Bradley, it's great to see your perfect score for Hyatt Place Detroit Livonia. We trust this means you enjoyed your stay thoroughly. We appreciate your rating and hope to welcome you back in the near future.
by A traveller
Posted Feb. 11, 2024 on Expedia
Nice place and affordable will be going back
Comment from Hotel Management
Feb. 12, 2024 by Customer Service, Hotel Management
Luke, thank you for taking the time to share your positive experience at Hyatt Place Detroit Livonia. We're thrilled to hear that you found our hotel to be a nice and value-conscious choice, and are excited at the prospect of welcoming you back in the future.
by A traveller
Posted Feb. 11, 2024 on Expedia
Run down and dirty. Shower is awful. Staff is alright. Had to pay $20 extra to check in an hour and a half earlier then check in time
Comment from Hotel Management
Feb. 11, 2024 by Customer Service, Hotel Management
Amanda, we appreciate your feedback regarding your recent stay. It's unfortunate to hear that certain aspects, including cleanliness and the shower condition, didn't meet your expectations. Rest assured, our team takes these concerns very seriously and is always looking to improve. Regarding the early check-in fee, this is a common hotel practice to ensure rooms are properly prepared for guests' arrival. We understand your sentiments and genuinely hope you give us another chance to make a better impression in the future.
by A traveller
Posted Feb. 6, 2024 on Expedia
Employee were helpful, friendly and smiling. Check in was smooth and fast. Room was clean. Breakfast was yummy.
Comment from Hotel Management
Feb. 6, 2024 by Customer Service, Hotel Management
Vicki, thank you for sharing your excellent experience at Hyatt Place Detroit Livonia. It's delightful to hear that our team members provided helpful and cheerful service, enhancing your smooth check-in and comfortable stay. We are glad that you enjoyed our meticulously cleaned rooms and delectable breakfast. We eagerly look forward to your return visit.
by A traveller
Posted Feb. 6, 2024 on Expedia
Overall, I have no real complaints about this hotel that I could make other than a few nitpicks. I think the rooms could probably use a renovation, and that the breakfast offered could do with a bit more variety. Still, for the price of the duration I stayed I was comfortable and didn't feel like I was staying at some low-end bargain hotel. I would probably stay here again if I visited Michigan again and picked Livonia as my home for the trip.
Comment from Hotel Management
Feb. 6, 2024 by Customer Service, Hotel Management
Brent, thank you for choosing Hyatt Place Detroit Livonia for your stay in Michigan. We appreciate your insightful feedback about the rooms and the breakfast selection. Your comfort throughout your visit is our highest priority and we're glad to hear we succeeded. We're looking forward to potentially welcoming you again on your next trip to Livonia.
by A traveller
Posted Jan. 31, 2024 on Expedia
Great location, friendly staff
Comment from Hotel Management
Jan. 31, 2024 by Customer Service, Hotel Management
David, we appreciate your positive feedback about your stay at Hyatt Place Detroit Livonia. We're pleased to hear that our location was convenient for your needs, and our team members left a positive impression on you. We look forward to hosting you again in the near future.
