Note fondée sur 568 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Plus ou moins
Publié le 30 juin 2015 sur HotelsCouvre-lit avec brûlures de cigarettes,bain plus ou moins propre. Parcontre personel courtois et souriant.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Haitham,Thank you for the perfect rating!! Maz K.#Team6
par un voyageur
Publié le 10 mars 2024 sur Expedia
The bathroom was not cleaned. The toilet leaked and brought back up part of what was flushed. Back of toilet looks like black mold. Lots of hair in the tub. Rusted shower head. Wooden linoleum floor peeling. Phone keeps ringing. Door did not lock properly. Matresses slides off plywood platform. Bathroom door knob area cracked in pieces and some of the furniture was broken.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rani, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6
par un voyageur
Publié le 27 janv. 2024 sur Expedia
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Needs improvement
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jermanuel,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6
par un voyageur
Property is sliding down...
Publié le 15 janv. 2024 sur Hotels I've stayed at this property before and gave a very positive review. Management is not maintaining it well.
Walking into the room, the light switch doesn't work. The bulb was missing in the desk lamp. For a chain who's slogan is "We'll leave the light on for you" That was ironic. The area around the TV was full of holes. The shower curtain is too long/ curtain rod is too low hence the shower curtain sags 3-4" onto the tub bottom. I'm sorry, but that's just not appealing. I e always speak with front desk staff about things that need attention, explaining, I don't bring up these to be a jerk, rather in the spirit of, if I ran that business, I'd want to know. House keeping staff is the first line of defense in these matters. Burned out/missing bulbs should be dealt with THAT DAY!
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 15 janv. 2024 sur Hotels
par un voyageur
Publié le 15 déc. 2023 sur Expedia
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Roaches were in the room, bed was not comfortable very hard, and the vending machines kept my money. Would not stay there again.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 12 nov. 2023 sur Expedia
The AC was broken, could not control the temp and it was way too hot barely got some sleep, the was a small roach but i guess i could let that one pass..... one of the bathroom walls was falling apart at the bottom, we got back from a concert and i nocked on the window of the receptionist and she says "What...." as if i had interrupted her from something very important (she had a "itch attack" on a leg) so i ask her if there was something open nearby to get some dinner (it was about 1am) and she muttered something but honestly i didnt care anymore what she had to say after the way she initially responded and she went back to scratching her leg.... so yeah, i wont be back there and definitely not recommending it but thats what happens when you get budget problems at the last minute and have to adjust
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Jose,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6
