Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2022 par Matt, Gestion de l’hôtel
We apologize your expectations were not met
par un voyageur
Je recommande
Publié le 7 oct. 2019 sur HotelsTout était parfait
par un voyageur
Publié le 29 sept. 2018 sur Expedia
Tout est excellent, le personnel est advent et cordial. Les lieux sont impeccables. J’ai Bien mon choix
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Red Roof Management, Gestion de l’hôtel
Hello Joseph,Your review of the Red Roof Inn Detroit - Roseville/ St Clair Shores was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 mars 2024 sur Expedia
I had a nice stay & very clean room !!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. Kiaira, I am happy to hear that you had a great encounter with us and we truly appreciate your kind remarks about your nice stay at our hotel and your very clean room. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kiaira, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price!Sincerely, Red Roof Management
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Very nice staff clean rooms
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Adraine Rediresponse Specialist, Gestion de l’hôtel
Hello Demark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 5/5 score following your stay. I am happy to read that you found the staff to be nice and the room to be clean. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Adraine Rediresponse Specialist, Gestion de l’hôtel
Dear Saoul,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. I am happy to read that you found our hotel to be clean. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Joshua,The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 févr. 2024 sur Expedia
No complaints
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Carla RediResponse Specialist , Gestion de l’hôtel
Hello Lillian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
