Note fondée sur 444 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pet friendly hotel with nice amenities
Publié le 25 févr. 2024 sur HotelsGreat place that is pet friendly! Needed a place for me and my pooch. Found Sonesta and took a chance on a hotel I had never heard of. My room was very clean and organized. Loved that they had an onsite gym as well. Only suggestion might be a fenced in play area for dogs. Otherwise everything was fantastic! Would definitely stay again!
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for sharing such awesome feedback. Our team works hard to make each stay a great stay!
par un voyageur de Portland
Publié le 23 févr. 2024 sur Expedia
The property was fine. The rooms are a little outdated but the staff did make an effort to try to keep it clean. I was provided 2 plates and 2 forks so had to run the dishwasher often which was very loud. There were little ants in my bathroom one day randomly. I was here a week for work and it was just a little depressing staying here compared to some newer hotels.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and are now actively taking steps to freshen our guestrooms. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.
par un voyageur
Ok place to stay
Publié le 18 févr. 2024 sur HotelsIt was ok. The carpets were stained and the pet area was full of poop. Owners are so lazy and disgusting and can’t clean up after their own pets. There’s bags and a can too but some people are animals themselves. But having to pay $75 a night just to bring a pet is a lot too. I guess they figure with that fee the hotel can afford to have someone clean it up
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Selena , Gestion de l’hôtel
Thank you for sharing your feedback. We work hard as team to make every stay a great stay. We will definitely follow up with your concerns of the pet walk area.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Selena, Gestion de l’hôtel
Thank you for your feedback. Please feel free to contact me directly about your stay
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for sharing your feedback!
par un voyageur
Publié le 30 janv. 2024 sur Expedia
very clean and neat
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Selena-AGM, Gestion de l’hôtel
Thank You for sharing your feedback, we enjoyed having you stay with us!
par un voyageur
Publié le 15 janv. 2024 sur Expedia
There is no way this should be a 3 star hotel. Smelled horrible on the inside of this hotel. In my room the furance would kick on and made a noise like a train the whole time it was running. Charged 5 dollars a day for parking like it was limited, which it is not. No breakfast offered. Had some stuff you could buy in the gym/kitchen/landury room. Place is a joke at 3 stars
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for choosing Sonesta for your getaway. We appreciate your brand loyalty and thank you for your patronage. We truly regret that our accommodations did not meet your expectations during this stay. Mostly, we regret that we were unable to resolve the issues to your satisfaction while staying with us. This has been forwarded to the property Hotel Manager for review
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Great stay friendly people clean room no complaints
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for sharing such great feedback!
par un voyageur de Melville
Publié le 15 déc. 2023 sur Expedia
The website said that breakfast is included, however, it is not
Parking is available, but there is a charge. All these come as to surprise since it is not spelled out on Expedia website.
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Selena-AGM, Gestion de l’hôtel
Thank you for sharing your feedback. We will definitely be sure the website has the correct information about the hotel.
par un voyageur
Publié le 13 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Selena-AGM, Gestion de l’hôtel
Thank You Glad you stayed with us !!!
