Note fondée sur 139 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2019 sur Hotels
on ns a donné une chambre ou le jardin l’herbe n’était pas bien coupé on est allé voir la manager et elle ns as donné une autre chambre
par un voyageur de Mystic
Publié le 9 mai 2024
Commentaires de Gestion de l’hôtel
14 mai 2024 par David, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Second time staying here. We had a roof top pool, which had dead skin and debris floating in it. No hot water the first day and night. The food is expensive and not worth the cost. Some of the public pools were also dirty and unusable. It was the same way the first time we stayed for 1 night. Thought it was just but timing but obviously not.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Lasasha, Gestion de l’hôtel
Dear Edmond,Thank you for sharing, as your feedback is invaluable.We sincerely apologize for the disappointment you encountered during your recent stay. Your feedback regarding the pool's cleanliness and amenities has been duly noted and will be addressed with urgency to ensure a more enjoyable experience for our guests. Please be assured this is a gross departure from our usual standard.It was our pleasure to host you and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Faye Best
par un voyageur
Publié le 3 mars 2024 sur Expedia
Stunning hotel, very well built, and it was like being in a private town! Wonderful scenery as it’s right next to the beach, the kids absolutely loved it! Will definitely return.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par David, Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par David, Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Pretty Solid All Around
Publié le 4 févr. 2024 sur HotelsThe property itself is quite pretty, some
Minor upkeep needed but nothing major. I stayed solo for only 2 nights after a work trip in a different part of the island and that was plenty of time. The beach while pretty is quite small and had an issue with seaweed while I was there. Drink and food service on the beach which is great. A few pools to choose from, nice - seating could be updated. The room was huge especially for one person - no complaints there. However, I had a constant mosquito problem and could never seem to kill all of them. AC in living room worked well, in the bedroom not as well. The hot water in the shower never got hot enough. Food was good for the most part. For a solo traveler, it would have been nice to have more bar seating options. Particularly enjoyed my meals at the Italian restaurant and Zen - the Asian restaurant. Staff was really friendly. Only issue I had was I called down at 6am for a late check out which was approved but no check out time confirmed, the lady asked me to come by front desk after breakfast so I did. I was then told I could not check out late and I had to hold a firm stance that the answer she was giving me wasn’t an acceptable one. Luckily, they found the girl I talked to not the phone and confirmed the agreed upon late check out. All and all it was nice and would generally recommend if your looking for a quiet getaway.
par un voyageur de Walsall
Publié le 29 janv. 2024 sur Expedia
Excellent
par un voyageur
Publié le 23 janv. 2024 sur Expedia
This place is really run down,
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Guest Services, Gestion de l’hôtel
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
par un voyageur
Publié le 13 janv. 2024 sur Expedia
