Ratings based on 394 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Sep. 7, 2023 on Expedia
Breakfast was very disorganised, insufficient cutlery, glasses etc on table. Presentation of food also poor. Empty plates were not collected from table so guests had to remove them onto spare tables to make room. Bedroom was dusty and a bit tatty. Lovely check in at reception, lady very friendly & helpful.
4 out of 5
by A traveller

Posted Sep. 4, 2023 on Expedia
Great location in the heart of Dorking, latecomers were a bit noisy, but all in all a good experience.
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 29, 2023 on Hotels
4 out of 5
by A traveller

Posted Aug. 27, 2023 on Expedia
Well located, clean and comfortable. I had booked 2 nights separately due to change of plans. Was upgraded on first night to the better room that i had booked for second. Down side (which is partly out of the hotels control) is the noise from people returning between 11pm and 1am who have zero consideration and have liyd conversations at top of stairs and in corridor. No one present at check out to feed back to.
3 out of 5
by A traveller

Posted Aug. 21, 2023 on Expedia
About to be closed for refurbishment so not in great condition at the moment. Small, poorly ventilated rooms. Lovely staff though!
1 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 19, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 6, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 30, 2023 on Hotels
3 out of 5
by A traveller

Nice room but needs a good clean

Posted Jul. 28, 2023 on Hotels
3 out of 5
by A traveller

Posted Jul. 22, 2023 on Expedia
The room was very nice but slow and patchy service especially at breakfast. Was also expecting a parking space instead of having to pay for a carpark overnight.