Note fondée sur 721 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Pierre
Publié le 18 avr. 2017 sur Hotels
par Antoine de Paris
Antoine
Publié le 16 déc. 2015 sur HotelsSee front view and quiet rooms
par un voyageur de France
Accueil agréable malgré la barrière de la langue
Publié le 22 juin 2013 sur HotelsTrès bonne impression. Restaurant avec accueil agréable et souris d'agneau excellente. Bien situé pour le départ du TT.
par un voyageur
Publié le 30 mai 2024
Nice place in a nice country.
Commentaires de Gestion de l’hôtel
31 mai 2024 par DAVID HILL, Gestion de l’hôtel
Thank you for taking the time to leave this review regarding your recent stay at The Best Western Palace Hotel & Casino. I’m glad to hear you enjoyed your stay and we really appreciate your positive feedback. Your business is very important to us, and we value all guest feedback; by telling us what you liked about your stay and how we can improve, you are helping us deliver a better guest experience. We hope you will come back to see us again soon.Thank you again for taking your time to leave a review.Yours sincerely, David Hill - General Manager, Best Western Palace Hotel & Casino
par un voyageur
Publié le 1 mars 2024 sur Expedia
Grubby car park outside reception area.
Commentaires de Gestion de l’hôtel
1 mars 2024 par DAVID HILL, Gestion de l’hôtel
Many thanks for taking the time to provide this review all feedback is appreciated and help to improve our service.I can advise we are in the process of getting our car park resurfaced. We hope to see you again soon. David Hill - General Manager, Best Western Palace Hotel & Casino
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par David Hill, Gestion de l’hôtel
Thank you for taking the time to leave this review regarding your recent stay at The Best Western Palace Hotel & Casino. I’m glad to hear you enjoyed your stay and we really appreciate your positive feedback. Your business is very important to us, and we value all guest feedback; by telling us what you liked about your stay and how we can improve, you are helping us deliver a better guest experience. We hope you will come back to see us again soon.Thank you again for taking your time to leave a review.Yours sincerely,David Hill - General Manager, Best Western Palace Hotel & Casino
par un voyageur
Not 4 star residence
Publié le 19 févr. 2024 sur HotelsHotel not in good condition
Reception very tired looking
Small twin room
Room not serviced over 3 night stay.
Room generally clean
Breakfast not bad.
Friendly staff.
Tap control shower, basic.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par David Hill, Gestion de l’hôtel
Many thanks for taking the time to leave a review we are sorry for the issues experienced. Your review will help us improve, so delivering an even better experience for our guests and yourself next time you come to stay with us. David Hill - General Manager, Best Western Palace Hotel & Casino
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Room was nice with view across the sea. But like the rest of Douglas it is a bit tired and past its sell by date. The restaurant was good and the food really nice and great value. Friendly staff in the restaurant. Pity the jacuzzi and the saunas were out of action.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par DAVID HILL, Gestion de l’hôtel
1.Dear (Guest name), Thank you for taking the time to leave this review regarding your recent stay at The Best Western Palace Hotel & Casino. I’m glad to hear you enjoyed your stay and we really appreciate your positive feedback. Your business is very important to us, and we value all guest feedback; by telling us what you liked about your stay and how we can improve, you are helping us deliver a better guest experience. We hope you will come back to see us again soon.Thank you again for taking your time to leave a review.Yours sincerely,David Hill - General Manager
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Very dated but not bad for money especially on island needs updated very 80s no staff at desk had to wait for attention but friendly once there.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par DAVID HILL, Gestion de l’hôtel
Dear Guest,Your review will help us improve, so delivering a better experience for our guests and yourself next time you come to stay with us.Thank you for choosing The Best Western Palace Hotel & casino and taking you time to leave this review.Your SincerelyDavid Hill - General Manager
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par DAVID HILL, Gestion de l’hôtel
1.Dear (Guest name), Thank you for taking the time to leave this review regarding your recent stay at The Best Western Palace Hotel & Casino. I’m glad to hear you enjoyed your stay and we really appreciate your positive feedback. Your business is very important to us, and we value all guest feedback; by telling us what you liked about your stay and how we can improve, you are helping us deliver a better guest experience. We hope you will come back to see us again soon.Thank you again for taking your time to leave a review.Yours sincerely,David Hill - General Manager
