Ratings based on 935 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 8, 2024 on Expedia
Thank you for a great stay
Comment from Hotel Management
Feb. 26, 2024 by Your Dorint Hotel Team Dresden, Hotel Management
Dear guest,thank you very much for your stay at our hotel and for taking the time to write your review.We are delighted that you enjoyed your stay and hope to welcome you back soon.Until then, we remain with best regards
by A traveller
Posted Dec. 24, 2023 on Expedia
by A traveller
Posted Dec. 10, 2023 on Expedia
Very polite and friendly staff. The hotel is bit old, but well located.
by A traveller
A convenient hotel
Posted Oct. 28, 2023 on HotelsA 2 night break in a modern building. Convenient for the Old Town with a tram stop right outside. Despite a notice on the door asking for room service in the morning, the notice was put in the room but the room hadn’t been cleaned or the bed made when we were out. Reception staff were helpful and at least one spoke good English. Breakfast was excellent.
Comment from Hotel Management
Nov. 3, 2023 by Your Dorint Hotel Team Dresden, Hotel Management
Dear guest,Thank you very much for your stay and for your review.We are very pleased that we were able to convince you of our central location.It is true that, in order to fulfill our responsibility to sustainability, we have decided to only clean rooms at the guest's request.Of course, this is done on a voluntary basis. We would have been happy to clean your room daily if you had asked us to do so and informed our reception.You will receive a corresponding notice at check-in and on arrival in your room.room.Many other hotel chains now follow a similar procedure. Our hotel has been certified "Green" in 2021, the topic of sustainability is now of great importance in our society and is also becoming increasingly important in hotel classification.We would like to formally apologize for the fact that you have obviously been inadequately informed about this. We are happy to pass on your praise to our kitchen team, thank you very much.We would be delighted to welcome you again in the future.Until then, we remain with best regards
by A traveller
Posted Sep. 17, 2023 on Expedia
Overall decent. Great location, easy transport links & walking to other key areas. Ok if you're not spending much time in & just there for sleeping & showering at the end of the day.
Comment from Hotel Management
Sep. 22, 2023 by Your Dorint Hotel Team Dresden, Hotel Management
Dear guest,thank you very much for your stay in our hotel and the time you took to write your review. We are glad that you liked it and we hope to welcome you again soon.Until then we remain with best regards
by A traveller
Posted Aug. 23, 2023 on Hotels
Comment from Hotel Management
Sep. 22, 2023 by Ihr Dorint Hotel Team Dresden, Hotel Management
Lieber Gast,vielen Dank für Ihren Aufenthalt in unserem Hotel und die Zeit die Sie sich für die Bewertung genommen haben. Es freut uns, dass es Ihnen gefallen hat und wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Bis dahin verbleiben wir mit den besten Grüßen
by A traveller
Posted Aug. 15, 2023 on Expedia
Very good hotel
Comment from Hotel Management
Sep. 22, 2023 by Your Dorint Hotel Team Dresden, Hotel Management
Dear guest,thank you very much for your stay in our hotel and the time you took to write your review. We are glad that you liked it and we hope to welcome you again soon.Until then we remain with best regards
by A traveller
Nice hotel no aircon
Posted Jul. 2, 2023 on HotelsNice hotel with generally good facilities
No aircon , we were there and it was around 27 degrees in the day the room was so hot at night and there was no aircon
Opened window and the noise from outside was very load
Pillows are also an issue they are soft and disappear when you put your head on them
Comment from Hotel Management
Jul. 3, 2023 by Your Dorint Hotel Team Dresden, Hotel Management
Dear guest,Thank you very much for your stay and for your review.We are very sorry that we could not offer you the perfect sleeping comfort that we wish for all our guests.Please do not hesitate and feel free to contact us on site to discuss your needs. Our housekeeping team always has a small selection of pillows available for our guests.It is true that our guest rooms only have a central ventilation system. We are very sorry that the lack of air conditioning has caused you some inconvenience.Perhaps you will visit us again in the future, Dresden has a lot to offer even in cooler seasons.We would be very pleased. Until then we remain with our best regards
by A traveller
Posted Jun. 20, 2023 on Hotels
Comment from Hotel Management
Jun. 26, 2023 by Ihr Dorint Hotel Team Dresden, Hotel Management
Lieber Gast,vielen Dank für Ihren Aufenthalt in unserem Hotel und die Zeit die Sie sich für die Bewertung genommen haben. Es freut uns, dass es Ihnen gefallen hat und wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Bis dahin verbleiben wir mit den besten Grüßen
by A traveller
Almost a good stay - shame about the pillows!
Posted May 27, 2023 on HotelsGenerally the hotel is very clean and staff are generally friendly. My colleague had a bad experience with the bar staff though, stating they were quite abrupt and unfriendly. Beds are quite hard and the pillows are very uncomfortable. Your head sinks through the entire pillow. I stayed 3 nights and didn’t sleep well at all, due to the pillows. It’s a shame as other than this, it could have been a nice stay. They definitely need to invest in some better pillows!!
Comment from Hotel Management
Jun. 5, 2023 by Sandra Palzer, Hotel Management
Dear guest,Thank you very much for your stay and for your feedback.We are very sorry that we could not offer you the perfect sleeping comfort that we wish for all our guests.Our pillows are brand new, please do not hesitate to contact us directly about them on site. Our housekeeping team keeps a small selection of pillows for our guests at all times.Maybe you will still give us a chance in the future, we would be very happy.Until then we remain with best regards
