Ratings based on 887 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Expedia
Definitely recommend staying here if you want an elite experience!
Comment from Hotel Management
Mar. 19, 2024 by Guest Experience Team, Hotel Management
Dear Kiba, It was a pleasure to have you as our guest here at Atlantis, The Palm and I am very glad to learn that our products and services exceeded your expectations. We are looking forward to having you back as a guest in Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller
Posted Mar. 2, 2024 on Expedia
The service was excellent the hotel was so relaxing,staff went out to make sure you were well looked after.
Comment from Hotel Management
Mar. 2, 2024 by Guest Relations Team, Hotel Management
Dear Jean, we highly appreciate you taking your valuable time to share with us your feedback. We are thrilled to learn that you had a good overall experience during your stay with us. Please be assured that we will constantly seek for the utmost ways to ameliorate our services and continuously provide the best guest experience. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller from Flushing
Posted Mar. 1, 2024 on Expedia
Should have some dancing , more night hangout fun areas ! Like club
Comment from Hotel Management
Mar. 2, 2024 by Guest Relations Team, Hotel Management
Dear Thida, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller
Posted Feb. 28, 2024 on Expedia
I’m an often traveler. I saw many places, but never one as clean as Dubai. Everything looks like just built up yesterday! Atlantis, the Palm is amazing. You can walk in white socks through all hotel and your socks will be still snow white!
People are over nice! So respectful! I would put a 100 stars if I could! Food in restaurants is delicious and you can feel that it made with love!
Beautiful safe peaceful place with a lot of fun for everyone! I very want to come back and will definitely recommend this place to all my friends and colleagues!
Thanks and the best regards for people who serve us!
Comment from Hotel Management
Feb. 28, 2024 by Guest Relations Team, Hotel Management
Dear Maria, we highly appreciate you taking your valuable time to share with us your feedback. We are thrilled to learn that you had a good overall experience during your stay with us. Please be assured that we will constantly seek for the utmost ways to ameliorate our services and continuously provide the best guest experience. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller
Posted Feb. 27, 2024 on Expedia
If you staying with kids this place is awesome 👏
Comment from Hotel Management
Feb. 28, 2024 by Guest Relations Team, Hotel Management
Dear Dmytro, we highly appreciate you taking your valuable time to share with us your feedback. We are thrilled to learn that you had a good overall experience during your stay with us. Please be assured that we will constantly seek for the utmost ways to ameliorate our services and continuously provide the best guest experience. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller
Posted Feb. 26, 2024 on Hotels
Great service
Comment from Hotel Management
Feb. 26, 2024 by Guest Experience Team, Hotel Management
Dear Guest, I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Guest Relations Team, Hotel Management
Dear Guest, thank you for the feedback. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller
Great hotel for family with kids
Posted Feb. 25, 2024 on HotelsAmazing breakfast and great service. Our group loved the water park.
Comment from Hotel Management
Feb. 26, 2024 by Guest Experience Team, Hotel Management
Dear Guest, We are pleased that we could exceed your expectations and provide you with the true Atlantis, The Palm experience that we strive to uphold. Your kind words about the breakfast, the service, and the Aquaventure waterpark are highly valued. We look forward to welcoming you again soon. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller from San Juan
Posted Feb. 24, 2024 on Expedia
Amazing!! Just wonderful!
Comment from Hotel Management
Feb. 26, 2024 by Guest Experience Team, Hotel Management
Dear Mariel Gisela, We are pleased that we could exceed your expectations and provide you with the true Atlantis, The Palm experience that we strive to uphold. Your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
by A traveller
Posted Feb. 24, 2024 on Expedia
Atlantis was beautiful, extremely clean and the staff were excellent. They do like to upsell you on check in but I have noticed that everywhere in Dubai. I did upgrade to imperial with resort before arrival and was very glad I did. The imperial lounge was great.
Comment from Hotel Management
Feb. 24, 2024 by Guest Experience Team, Hotel Management
Dear Sarah, Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Your kind words about our products and services are highly appreciated. We look forward to welcoming you back at Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
