Note fondée sur 95 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2023 sur Expedia
It was dirty, thay change the room and since the room smeel bad and the matress was broken.
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Hotel Management, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 5 mai 2024
it seems that this hotel is in the process of a remodel.
it looks good, but there are no lights in the main bedroom, no waste basket in bathroom and no toilet paper holder
Commentaires de Gestion de l’hôtel
6 mai 2024 par Admiral Suites, Gestion de l’hôtel
We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. It Takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments.
par un voyageur
Publié le 30 avr. 2024
The closet not only had no hangers, it had no bar to hang anything on. The shower water pressure was very low. The door lock usually took at least 3 tries to get it open and I had to reset my key cards every day of the 3 nights I was there. The bed was uncomfortable. The microwave had a turntable but no wheel ring under it. The free breakfast was very minimal. The were no lights on the end tables. The desk clerk apologized saying that they were remodeling.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to write a review of our hotel. Our guest should have a pleasant and comfortable stay at our hotel. Therefore, we apologize for any inconvenience. We can assure you that what you experienced is not our standards, and we will be taking action as we are committed to providing every guest with a wonderful experience. Thank you and hope you will revisit our hotel.Thank you. Management
par un voyageur
Publié le 27 avr. 2024
It was to have a breakfast included. It only had regular coffee, hot water for tea, oatmeal packs and very small muffins and protein bars. Very disappointing. It took a bit to ring for attendant to check us in when we arrived.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Admiral Suites, Gestion de l’hôtel
Thank you for taking the time to write a review of our hotel. Our guest should have a pleasant and comfortable stay at our hotel. Therefore, we apologize for any inconvenience. We can assure you that what you experienced is not our standards, and we will be taking action as we are committed to providing every guest with a wonderful experience. Thank you and hope you will revisit our hotel.Thank you. Management
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Smelled like cigarettes, did not have any silverware or pans to use in room, no conditioner, broken cabinets, very dirty, broken phone in the room and much more. I gave a two because the person that checked me in was very nice.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Admiral Suites, Gestion de l’hôtel
Thank you for choosing us and sharing your experience. We are disappointed knowing we did not meet every expectation. We will address your concerns with the appropriate department to ensure this does not happen again. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
really dirty
Commentaires de Gestion de l’hôtel
27 mars 2024 par Admiral Suites, Gestion de l’hôtel
Thank you for choosing us and sharing your experience. We are disappointed knowing we did not meet every expectation. We will address your concerns with the appropriate department to ensure this does not happen again. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.
par un voyageur
Terrible
Publié le 17 févr. 2024 sur HotelsProbably the worst hotel stay I’ve ever had. The workers were not friendly upon check-in, the room was outdated, we were locked out of the building when returning from dinner at night despite having our key on us, there was construction going on that was loud and in the way that was not declared when booking the room, and the toilet in our room did not work. The bed was pretty comfy but that was the only good thing. I am extremely unsatisfied.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Admiral Suites, Gestion de l’hôtel
Thank you for choosing us and sharing your experience. We are disappointed knowing we did not meet every expectation. We will address your concerns with the appropriate department to ensure this does not happen again. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Everything was good. Had a quiet stay, everything worked. Shopping and dining was closeby. My car was safe.
For the price, I couldn't ask have asked for much more. Only thing, I was there for 5 days and never had housekeeping visit my room. Maybe you have to request that service these days.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Admiral Suites, Gestion de l’hôtel
We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. It Takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments.
par un voyageur
Publié le 1 févr. 2024
Made booking at short notice for reasonable cost
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Jenifer, Gestion de l’hôtel
Dear GrahamThank You for your positive feedback.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
It was undergoing renovations, but nonetheless we enjoyed our stay.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Jenifer, Gestion de l’hôtel
Thank You for your positive feedback.
