Ratings based on 865 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Angelika | Duty Manager Apex City Hotel, Hotel Management
Dear Harminder,Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with us. We hope to welcome you back again soon for another great experience! Kind regards,
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Angelika | Duty Manager Apex City Hotel, Hotel Management
Dear Christine,Thank you for sharing your feedback with us. If there's anything specific you'd like to address or if you have any suggestions for how we can make your experience better next time, please feel free to reach out. We value your input and hope to have the opportunity to exceed your expectations in the future.Kind regards,
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Lauren, Hotel Management
Dear Agostina,Thank you for choosing Apex City of Edinburgh for your stay.We are delighted to see you enjoyed your overall stay with us. We hope to welcome you back again in the future.Kind Regards.Lauren l Assistant Night ManagerApex City of Edinburgh
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by George M, Hotel Management
Thank you for your review and for your stay.
by A traveller
Posted Feb. 25, 2024 on Expedia
Good location
Comment from Hotel Management
Feb. 26, 2024 by George Miliaras, Hotel Management
Thank you for choosing Apex Waterloo Place Hotel for your stay and taking the time to leave your feedback. We're pleased to hear that you found our location favorable for your visit.If you have any specific comments or suggestions on how we can further enhance your experience or if there's anything else you'd like to share, please feel free to reach out. We value your input and are committed to ensuring your satisfaction.We look forward to welcoming you back to Apex Waterloo Place Hotel in the future.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel
by A traveller
Posted Feb. 24, 2024 on Expedia
Property in excellent location, service was wonderful.
Comment from Hotel Management
Feb. 24, 2024 by Angelika | Duty Manager Apex City Hotel, Hotel Management
Dear Shellie,Thank you for taking the time to share your feedback with us.We're thrilled to hear that you enjoyed our property's excellent location and that you found our service to be wonderful. Ensuring our guests have a memorable and enjoyable experience is our top priority, and it's always rewarding to receive such positive feedback.We truly appreciate your kind words and recommendation. Should your travels bring you back to this area, we would be delighted to welcome you again.Warm regards,
by A traveller
Posted Feb. 23, 2024 on Expedia
Stylish, functional rooms with all one could need, including a comfortable bed, helpful refrigerator, and separate bath/shower. Very well located and easily walkable (if also a bit hilly). Great staff, who proactively offered a higher floor upon check-in and easily granted an extra hour for checkout. Access to a nearby pool a huge plus, along with nice touches such as water filters on each floor and quality toiletries. A few minor adjustments that would render it nearly perfect: the heating system didn't warm the room sufficiently, the bedspread left unfortunate fibers on the white sheets, and there seemed to be some odd creaks and clacks in the halls. But all in all a very lovely stay and excellent value.
Comment from Hotel Management
Feb. 24, 2024 by Angelika | Duty Manager Apex City Hotel, Hotel Management
Dear Cara,Thank you for taking the time to share your detailed feedback with us.We're delighted to hear that you enjoyed amenities of our rooms, including the comfortable bed, refrigerator, and separate bath/shower. It's fantastic to know that our central location served you well, despite the slight hilly terrain. We're also pleased that you found our staff to be accommodating and proactive in meeting your needs during check-in and checkout.We appreciate your constructive feedback regarding the heating system and noise in the halls. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future.It would be our pleasure to welcome you back again soon for another enjoyable experience.Warm regards,
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Angelika | Duty Manager Apex City Hotel, Hotel Management
Dear Reginald,Thank you for your glowing feedback and perfect score!We're thrilled to hear that you had a flawless experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your expectations.We look forward to welcoming you back for another outstanding stay.Warm regards,
by A traveller from London
Posted Feb. 19, 2024 on Expedia
Great location for sightseeing. Walkable to restaurants and cafes. Professional and caring staff, always available to meet customer needs. The sink tap was loose after being blocked. Just a minor improvement but otherwise a great hotel.
Comment from Hotel Management
Feb. 21, 2024 by Angelika | Duty Manager Apex City Hotel, Hotel Management
Dear Serdar,Thank you for taking the time to share your feedback about your recent stay at Apex City. We're thrilled to hear that you found our location convenient for sightseeing and appreciated the proximity to restaurants and cafes. It's also wonderful to know that you found our staff caring. We are dedicated to ensuring all our guests have a memorable stay.We apologize for the inconvenience you experienced with the sink tap. Rest assured, we have addressed this issue with our maintenance team. Your feedback helps us identify areas for improvement, and we thank you for bringing it to our attention.We're glad that overall you had a great experience with us, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards,
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Angelika | Duty Manager Apex City Hotel, Hotel Management
Dear Stuart,Thank you for choosing to stay at Apex City and for taking the time to rate your experience. We are delighted to see that you rated us a perfect 10 out of 10!Your satisfaction is our top priority, and we're thrilled that your stay met your expectations.We look forward to welcoming you back for another exceptional stay at Apex City.Warm regards,
