Note fondée sur 427 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,0 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Déçu de la chambres qui nest pas les même sur les photos mais par contre tres propre et un superbe accueil
Commentaires de Gestion de l’hôtel
16 févr. 2024 par easyHotel Edinburgh Team, Gestion de l’hôtel
Dear Stephane, Thank you for your review. We are very sorry if your stay with us wasn't satisfactory. However, we are happy to hear you found our facility clean and our staff welcoming. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible. Our brand is to ensure that we can offer the best city center location and for a rate that is the cheapest in the area. In order to do so we bring it back to great basics where you can enjoy a great stay that is both comfortable and clean. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and please accept my sincerest apologies for the issues that you experienced during your stay. I can assure you that our team is working hard every day on improving our standards and services based on our guest’s opinions to make sure we can meet all expectations. We hope to welcome you back Kind regards, easyHotel Edinburgh Team
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Accessibilité ! Hôtel minimaliste mais parfait pour la visite à pied dans Édimbourg !
Commentaires de Gestion de l’hôtel
13 févr. 2024 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Dear Burgaud,Thank you for your review. We are delighted you found our hotel to be accessible and close proximity to main attractions. We are very sorry if your stay with us wasn't satisfactory. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible. Our brand is to ensure that we can offer the best city center location and for a rate that is the cheapest in the area. In order to do so we bring it back to great basics where you can enjoy a great stay that is both comfortable and clean. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and please accept my sincerest apologies for the issues that you experienced during your stay. I can assure you that our team is working hard every day on improving our standards and services based on our guest’s opinions to make sure we can meet all expectations.We hope to welcome you backKind regards, easyHotel Edinburgh Team
par un voyageur
Limite
Publié le 30 déc. 2023 sur HotelsChambre tres tres petite.
Aucun service dans celle ci, pas d’eau à disposition, pas de ménage entre les nuits.
Lorsque l’on est au toilettes, nos pieds sont dans la cabine de douche.
Le tour de la cabine de douche était moisi.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par easyHotel Edinburgh Team, Gestion de l’hôtel
Hello Louise, Thank you for your review. EasyHotel Edinburgh is a budget hotel which offers space-efficient rooms, designed to meet basic needs. We have tried to maximize the space in order to provide the most competitive price in the heart of the city center. As a super budget hotel, we only offer the basics for a good night’s sleep which are bed, shower and warmth. Our offer is directed to the specific type of travelers who are looking for affordable accommodation in the great location wanting to explore the city rather than staying in the hotel. We are a super budget hotel offering simple value and basic facilities which may not be suitable for everybody. This is why the detailed information regarding room sizes and facilities can be found online, where it can be seen before making a booking. Thank you again for your time, and our apologies for any inconvenience caused. Best regards, easyHotel Edinburgh Team
par un voyageur
Publié le 11 août 2023 sur Expedia
Very tiny but the essentials are there. Perfect for 1 night
Commentaires de Gestion de l’hôtel
12 août 2023 par easyHotel Edinburgh, Gestion de l’hôtel
Dear Elodie, Thank you for your feedback. We are happy to hear that you appreciated the presence of our essentials in the hotel. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible and to provide the great basics for our guests. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and hope to see you back soon. Kind regards,easyHotel Edinburgh
par un voyageur
Publié le 1 juill. 2023 sur Hotels
Hotel très bien situé .
Chambre très petite
Consigne des bagages payante
Commentaires de Gestion de l’hôtel
3 juill. 2023 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Dear Hugues,Thank you for your feedbackWe are very sorry if your stay with us wasn't satisfactory, but we are happy to hear that you appreciated our city centre location. The bag charges are standard as we do not have a storage in our budget hotel. Notwithstanding, for the small fee we are able to secure your belongings for until you return. We are sorry you found your room to be small. We understand that our concept might not be for everyone, which is why we place such an importance on reading through all the provided information on our websites, where we share things, such as photos of the rooms with their exact sizes. We have tried to maximize the space in order to provide the most competitive price in the heart of the city center We are very sorry if this was not made clear to you before you booked your stay with us. Kind regardseasyHotel Edinburgh Team
par un voyageur
Endroit parfait près du centre pour petit budget
Publié le 15 juin 2023 sur HotelsLa chambre était propre, bilan rangée. Cependant un peu étroite et le problème d'air conditionné n'a pas arrangé l'effet "Petit" de la chambre. Cependant, les différents réceptionnistes étaient tous très à l'écoute, agréable et gentil. Nous avions choisi cet hôtel car il est placé près des coins touristiques de la ville. Endroit parfait pour dormir en étant près du centre ville en étant peu chère
Commentaires de Gestion de l’hôtel
16 juin 2023 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Dear Yona,Thank you for you review. We are pleased you found your room to be of high standard of cleanliness.We are disappointed that you found our room size to be small. easyHotel Edinburgh is a budget hotel which offers space-efficient rooms, designed to meet basic needs. We have tried to maximize the space in order to provide the most competitive price in the heart of the city center.Nevertheless, We are pleased you enjoyed your stay with us. It was such a pleasure to welcome you in our hotel and we hope to see you back soon!Best regards,easyHotel Edinburgh
par un voyageur
Vue exceptionnelle sur le château
Publié le 31 mars 2023 sur HotelsLa vue sur le château est exceptionnelle ! Et le personnel est d’une amabilité remarquable. L’hôtel est très bien situé sur Prince’s Street, à côté de tout. Les cambres sont petites
Commentaires de Gestion de l’hôtel
31 mars 2023 par easyHotel Edinburgh Team, Gestion de l’hôtel
Dear Christelle,Thank you for leaving a review with us, we are lighted to here you have enjoyed your stay. Our location is one of our best features and are happy the castle view did not disappoint. As a budget hotel we are very transparent with our concept and understand its not for everyone. Nonetheless our team want to say thank you for your kind words and we hope to see you soon again. Best Regards,easyHotel Edinburgh Team
par un voyageur
Publié le 13 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2022 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Dear Lara,Thank you for your reviewWe are very sorry if your stay with us wasn't satisfactory. We understand that our concept might not be for everyone, which is why we place such an importance on reading through all the provided information on our websites, where we share things, such as photos of the rooms with their exact sizes. We have tried to maximize the space in order to provide the most competitive price in the heart of the city center We are very sorry if this was not made clear to you before you booked your stay with us. Kind regardseasyHotel Edinburgh Team
par un voyageur
Publié le 22 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2022 par Alex, Gestion de l’hôtel
Dear Patrick,Thank you for your review. We are sorry to hear our hotel did not meet your expectations. We wish you had provided more information about your stay.Kind regards,easyHotel
par un voyageur de St romain le puy
Publié le 18 sept. 2022 sur Expedia
C’est plus un placard qu’une chambre mais pour 3 nuits, idéalement placé, à un prix compétitif (pour Édimbourg…) et avec un personnel impeccable, cela reste une option intéressante
Commentaires de Gestion de l’hôtel
19 sept. 2022 par easyHotel Edinburgh Team, Gestion de l’hôtel
Hello,Thank you for taking the time to share your experience with us. We are pleased to hear your stay with us was overall satisfactory. We hope to see you again in the future.Kind Regards,easyHotel Edinburgh Team
