Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2022 sur Expedia
Great place to stay for families. Service was excellent and their breakfast selection was fantastic. We were able to enjoy the hot tub while the kids were in the pool. And rooms were comfortable.
Commentaires de Gestion de l’hôtel
17 juill. 2022 par Madel, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 7 juill. 2022 sur Expedia
par un voyageur
Publié le 18 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2021 par Katherine, Gestion de l’hôtel
Hi Richard,
Thank you for staying with us at Hampton Inn & Suites West Edmonton and for giving us an amazing high ratings! Have a wonderful day!
par un voyageur
Qualité/prix exceptionnel !
Publié le 14 sept. 2021 sur HotelsExcellent service ! Très bon café à la réception ! Déjeuner varié chaud et froid très complet !
Commentaires de Gestion de l’hôtel
27 sept. 2021 par Katherine, Gestion de l’hôtel
Hi Louise,
I am happy that you have enjoyed your stay and our daily coffee at the front desk. We hope to see you soon and enjoy our breakfast and room once again.
Thank you for choosing Hampton Inn & Suites West Edmonton.
par un voyageur
Publié le 16 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
27 avr. 2021 par Adrian P, Gestion de l’hôtel
Thank you for your high rating! What can we do next time to make it a 10?
par un voyageur
Publié le 2 juill. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2020 par Gus G. Front Office Manager, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback
par un voyageur
Publié le 20 juin 2020 sur Hotels
The people at the front desk is very nice. Love the washing machine downstairs and the pool.
Commentaires de Gestion de l’hôtel
21 juin 2020 par Gus G. Front Office Manager., Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Wasn't told the pool was down, was told the hot tub was good, then the maintenance guy got mad at us cause the hot tub wasn't supposed to be used. The tv didnt work until the morning.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lara Jane Daquis, Gestion de l’hôtel
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. I apologize about the inconvenience of your stay because of pool closure. Once again, we appreciate you taking the time to share your feedback. I hope you will still consider our hotel on your next stay and I will make sure to make it right for you. Looking forward to welcome you once again in our Hotel.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
When we showed up they told us the pool was not working, they should have us let know prior to give us option to stay elsewhere. There was also hockey and ringette teams staying at the hotel and they would use the entire public sitting area for team meals so we could not enjoy this space and when they finished the kids would play in the hallway till 1am not impressed I'll never pick a hotel with a shared space again
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lara Jane Daquis , Gestion de l’hôtel
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. I apologize for the inconvenience of your stay due to our pool closure and not using the public area. Once again, we appreciate you taking the time to share your feedback and I hope you will still consider our hotel on your next stay and I will make sure to make it right for you. Looking forward to welcome you once again in our Hotel.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
The pool wasn’t working and it wasn’t posted for us to decide on a hotel according to our needs
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Lara Jane Daquis, Gestion de l’hôtel
Hi Holly,We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. We apologize about the pool that was on emergency shut down for safety purposes while you stay. Once again, we appreciate you taking the time to share your feedback.
