Ratings based on 1,013 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Expedia
Clean. Quiet. Safe.
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear James,Thank you for taking the time to leave a kind review. We are delighted to hear that you had a lovely stay and found it clean, quiet and safe and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 19, 2024 on Expedia
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Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Daniel,Thank you for the kind review! We are glad to hear you enjoyed your stay and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Brenden, Thank you for taking the time to leave a kind review. We are delighted to hear that you had a lovely stay and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller from Cold Lake
Posted Feb. 19, 2024 on Expedia
Clean, comfortable beds, and friendly staff. Way too many kids sports teams staying there with a LOT of noise. Won't stay again.
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Elizabeth,Thank you for taking the time to tell us about your stay. We appreciate the kind feedback. We are sorry to hear you faced issues with other guests. We apologize for the noise and any inconvenience it may have caused and we hope you can give us another chance to improve your experience with us.Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 17, 2024 on Expedia
Loved our room and loved the location
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Tayah,Thank you for taking the time to leave a kind review. We are delighted to hear that you had a lovely stay and enjoyed your room and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 14, 2024 on Expedia
Staff was friendly and prompt. Breakfast was generous, great protein options!
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Jessica,Thank you for the kind review! We are delighted to hear you had a great stay and enjoyed your breakfast! Thank you again and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Guest,Thank you for taking the time to leave a kind review. We are delighted to hear that you had a lovely stay and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 12, 2024 on Expedia
Underground parking
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Sarabjit,Thank you for taking the time to tell us about your stay, we are glad to hear you enjoyed your time with us and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 12, 2024 on Expedia
I loved everything especially the breakfast, the staff, underground parking, and the cleanliness I'll definitely be back. Also 10 mins from west ed mall
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your stay. We are delighted to hear you enjoyed breakfast and had a great experience with our team and we look forward to seeing you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
by A traveller
Posted Feb. 11, 2024 on Expedia
Lots of restaurants in the area. And very easy to go to the mall from here
Comment from Hotel Management
Feb. 27, 2024 by Aryan Khangura, Hotel Management
Dear Romeo,Thank you for taking the time to tell us about your stay, we are glad to hear you found the location convenient and we hope to see you again soon!Sincerely,Aryan Khangura - Guest Experience ChampionHoliday Inn Express and Suites West Edmonton Mall Area
