Ratings based on 474 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
77% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Dirty and disrespectful

Posted Feb. 28, 2024 on Hotels
For starters, the room was disgusting when I checked in. The tv didn’t work, the phone didn’t work to call for help with the tv and everything was filthy. That was fine, I finally had three days to just rest and re cooperate. But one the second morning, I was visited by three different members of staff all before 11am. The “do not disturb” sign had been taken the day before. The first was a cleaning lady who I declined because all I’m doing is laying in bed. The second was a gentleman rudely telling me that I needed to check out by 11. I had already paid for that night and had everything set up with the front desk prior to this gentleman coming in. Then the third person was another cleaning lady. I told her I didn’t need it, she basically accused me of being homeless and said something about not wanting this hotel to be like motel 6. She then looked inside the room, said everything was fine and left. I’ll never stay here again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 14, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2023 on Hotels
1 out of 5
by A traveller

Posted Dec. 25, 2023 on Expedia
First thing the check in was next door in different property was at super 8 and take me almost 30 minutes or maybe more for check in I never have this kind of time for check in in all my life and they try to make me pay more since I already paid at Expedia was so much of bad experience I have and it was already late at night and I have my family and they keep saying that they can not find me on the system was so horrible I can’t believe they make it that hard and also they say that they need to check me in next door because the workers having vacation I just want know what kind off service it’s that unbelievable
5 out of 5
by A traveller from mantua

This traveller left a rating score only Posted Nov. 17, 2023 on Expedia
4 out of 5
by A traveller from mantua

Posted Nov. 17, 2023 on Expedia
The only thing missing was a coffee maker in the room. Everything is was very convenient in the room
4 out of 5
by A traveller

Posted Nov. 9, 2023 on Expedia
Quiet, it is what it is. Good for travelers!
4 out of 5
by A traveller

Good Place

Posted Oct. 9, 2023 on Hotels
Everything was great except: 1) The freezer section of the refigerator as heavily iced over, could not but ice packs into the compartment, needs to be defrosted 2) The toilet cannot handle a big #2 dump. It easily clogged, and there is no plunger in the room. Need higher performing toilets. 3) There was lumps of red jelly (or something) on top of one of the bed end tables. 4) No electrical plug at the desk area, had to plug in laptop charger behind the dresser. 5) Breakfast is advertised as including "fruit", but there were no bananas, apples, etc. Only whole oranges. END
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 24, 2023 on Hotels