Note fondée sur 919 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
78 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

PRATIQUE

Publié le 1 sept. 2017 sur Hotels
Il y a tout ce qu'il faut dans la chambre et l'hotel en général , Grande chambre , bon déjeuner , situation idéale , ...
5 sur 5
par un voyageur

Publié le 28 févr. 2024 sur Hotels
Front desk girl was rude. Nice kitchen. With coffee pot and coffee. Shower diverter didn't work.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par David, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to fill out a rating and review. We are sorry to hear about your stay. We would like to hear more about it. Please call the hotel at your convenience and ask for the General Manager.Warmest regards,David
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Dear John,Thank you for taking the time to fill out a rating and review. We are happy to see you enjoyed your stay. We look forward to seeing you the next time your travels bring you through our area.Warmest regards,Manager
5 sur 5
par un voyageur

Nice staffs and clean rooms

Publié le 24 févr. 2024 sur Hotels
To stay several nights this time. Jennifer S. is so awesome and supportive to act proactively and thoughtfully in fulfilling hotel guest's requirement. In general, a nice and warm team with clean room you can enjoy your stay here.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Manager, Gestion de l’hôtel
Hello,Thank you for taking the time to fill out a rating and review. We are happy to see you enjoyed your stay and that Jennifer provided great service. Please know we are sharing your comments with the team and rewarding Jennifer for her service. We look forward to seeing you the next time your travels bring you through our area.Warmest regards,Manager
5 sur 5
par un voyageur

Nice staffs and clean rooms

Publié le 24 févr. 2024 sur Hotels
Jennifer S. is so awesome and supportive to act proactively and thoughtfully in fulfilling hotel guest's requirement. In general, a nice and warm team with clean room you can enjoy your stay here.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Manager, Gestion de l’hôtel
Hello,Thank you for taking the time to fill out a rating and review. We are happy to see you enjoyed your stay and that Jennifer provided great service. Please know we are sharing your comments with the team and rewarding Jennifer for her service. We look forward to seeing you the next time your travels bring you through our area.Warmest regards,Manager
5 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Expedia
I was a late arrival and the clerk was awesome. Personable and informative! Parish rocked! Great customer service. The property is great. Definitely will be back here if the need arises. Check out was a breeze. Thomas was also great to work with! Thank you!
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Manager, Gestion de l’hôtel
Dear Donna,Thank you for taking the time to fill out a rating and review. We are happy to see you enjoyed your stay and that Parish and Thomas rocked it! Please know we are sharing your comments with the team and rewarding the Team Members mentioned. We look forward to seeing you the next time your travels bring you through our area.Warmest regards,Manager
5 sur 5
par un voyageur

Publié le 13 févr. 2024 sur Hotels
The Chase was very accommodating and comfortable. The breakfast was as delicious and everyone was super friendly. I’d definitely go back.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Thomas, Gestion de l’hôtel
Dear Robyn,Thank You for taking the time to review our hotel. We are very happy that you were able to enjoy our complimentary breakfast that we provide every morning. Please let us know about your next stay at the Chase Suite Hotel.Thank You,Management
5 sur 5
par un voyageur

Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Thomas, Gestion de l’hôtel
Dear Armin,Thank You for the review, we appreciate your business!Thank You,Management
5 sur 5
par un voyageur

Publié le 12 févr. 2024 sur Expedia
Staff was awesome! We had no problems and even received a free bottle of wine for being a silver member. I will stay if in the area again.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Manager, Gestion de l’hôtel
Dear Breanna,Thank you for taking the time to fill out a rating and review. We are happy to see you enjoyed your stay and that you found the staff to be awesome. Please know we are sharing your comments with the team. We look forward to seeing you the next time your travels bring you through our area.Warmest regards,Manager
5 sur 5
par un voyageur

Great service and room

Publié le 5 févr. 2024 sur Hotels
Great experience checking in with rep Kayla. She was very nice and gave me all the details. The room was so clean and cozy. Would definitely recommend and will be staying there again.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Thomas, Gestion de l’hôtel
Dear Paula,Thank You for this great review. We are very happy that Kayla went above and beyond during your check in. We will definitely let her know about the kind words. We also love that you found our suites clean and cozy. We try our best to provide the best hotel rooms in El Paso. Please, let us know about your next visit with us here at the Chase Suite Hotel El Paso.Thank You,Management