Note fondée sur 866 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2023 sur Expedia
Good
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Sophia CSR, Gestion de l’hôtel
Hi Pierre,Thank you for staying with us. Guest satisfaction is our number one objective, we really appreciate your wonderful review. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 3 janv. 2022 sur Hotels
Micro-ondes défectueux, sol pas très propre. Lorsque j'ai rendu les clés de la chambre, j'ai dû frapper à la fenêtre, car l'employée de l'hôtel dormait à son guichet.
Commentaires de Gestion de l’hôtel
15 févr. 2022 par Brand Experience Team, Gestion de l’hôtel
Salut Voyageur,
Merci d'avoir fourni vos commentaires. Votre expérience n'est certainement pas notre norme de service. Nous apprécions que vous ayez porté cela à notre attention. Nous espérons avoir l'occasion d'améliorer votre expérience avec nous. Veuillez visiter à nouveau.
Maz K.
#Team6
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dana,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
it was a nice quiet place
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Emircan,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Angela,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
These rooms are all remodeled and beautiful! I love that they have wood floor and not carpet as well.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jessica,We are glad to hear that you appreciated the remodel of our rooms and found them beautiful. It's great to know that you enjoyed the wood flooring, which adds a touch of elegance and practicality to the space. Providing a comfortable and aesthetically pleasing environment for our guests is our top priority. Your satisfaction means the world to us, and we look forward to welcoming you back for another enjoyable stay in the future!
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Convenient place to stay on the road but for the price it was dirty. The bathroom walls and door has “something” sprayed or splashed all over. But the bd area seemed clean at least
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sarah,Glad to hear that you found our location convenient for your travels. However, we're truly sorry to learn about the cleanliness issues you encountered, particularly in the bathroom area. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we appreciate your honesty and hope you'll consider giving us another chance to provide you with a more satisfactory experience in the future.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Front desk helped me to change my room to an ADA room for my son when I booked stay through a travel website that didn’t show ADA room available there.
All from a simple phone call to front desk and he quickly answered and let me know of ADA room availability that was not showing up on my travel website. Out stay was comfortable and staff was very friendly.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jessie,Our team are thrilled to hear that our front desk team was able to assist you promptly and efficiently in accommodating your son's needs by switching your room to an ADA-accessible one. Providing excellent service and ensuring our guests' comfort is always our top priority. Your kind words are greatly appreciated and will be shared with our team. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Luis,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lidia,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
