Note fondée sur 1 075 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,9 Propreté de la chambre
2,8 Service et personnel
2,4 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
I don’t recommend
Publié le 23 févr. 2024 sur HotelsThe one good thing about this motel 6 was it’s off the freeway .
Commentaires de Gestion de l’hôtel
2 mars 2024 par Motel 6, Gestion de l’hôtel
Thank you for your feedback it is very important for us to improve.
par un voyageur
Mala experiencia
Publié le 20 févr. 2024 sur HotelsUna de las camas estaba quebrada a la mitad, al asomarnos por abajo de la cama había mucha basura, señal de que la limpieza no se había realizado por días, las sábanas se encontraban manchadas. Todo el cuarto estaba en mal estado. No es adecuado para familias, solo para vagabundos que desean tener una cama y regadera. No nos salimos porque fue el único que encontramos en la madrugada y llevábamos niño.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hola Viviana,¡Gracias por tomarse el tiempo para compartir su reseña! Nos enorgullecemos de brindar un descanso nocturno confortable, por lo que siempre nos decepciona saber que eso no sucede. Aunque esta vez no cumplimos con sus expectativas, nos comprometemos a hacerlo mejor la próxima vez y nos disculpamos por cualquier inconveniente.Lilith#Equipo6
par un voyageur
This place needs to be shut down
Publié le 19 févr. 2024 sur HotelsThe room smelled like dog pee and the walls had too many different colored stains to count. It seemed as though random people were walking in, out and around the motel. The beds were broken and the fabric ripped exposing the base. The sheets were also filled with stains, some of which were (very obviously) blood. There were holes in the walls of the shower and the toilet seat was not properly attached so it slid around when sat on. The overall cleanliness of the room, and the entire motel, was less than satisfactory. Nobody should be paying any amount for such a low quality stay. When I tried to leave after seeing the condition of the room, they refused to refund for the remaining reservation. I could not, in good conscience, keep my family here for more than one night for their health and safety.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Publié le 19 févr. 2024 sur Expedia
As soon as you walked into the building it smelled awful. Like they “cleaned” with dirty water/rag. Room was dirty, walls were dirty/ dripped horrible smell. Smelled like smoke as well when I specifically asked for a non smoking room and specified I was traveling with my new born and 5 year old. My husband and I immediately decided we would not expose our kids to all the filthiness by staying there and left.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Diana,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Motel 6, Gestion de l’hôtel
Thank you for your feedback.It will help us improve..
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Heater didn't work and I didnt have a TV in my room. Asked to get moved to a different room and said they were all booked. Parking lot was empty ....very cold night.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ivan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 15 févr. 2024 sur Expedia
No tenía luz en el baño, no había papel de baño, tampoco tenía televisión y las sábanas estaban sucias
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hola MarioGracias por brindar comentarios. Su experiencia es importante para nosotros y le agradecemos que nos comunique sus inquietudes.Lilith#Equipo6
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Grosero el sr que está en recepción
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hola Cindy,Lamentamos saber que no cumplimos con sus expectativas durante su reciente estadía. Nos disculpamos por cualquier molestia que haya tenido y apreciamos que comparta su experiencia con nosotros. Esperamos que nos brinde otra oportunidad en el futuro para que su estadía sea excelente.Lilith#Equipo6
par un voyageur
Publié le 12 févr. 2024 sur Expedia
This place is dirty as F ! Ceiling tiles missing and stained with water damage. No clean towels, the shower kept running even when shut off . This place has a foul smell to it . Desk clerk barely spoke English much less understand English. How this place is not shut down is a mystery. I guess I’m gonna have to make some phone calls myself and have this place inspected hopefully shut down. Absolutely disgusting place.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Motel 6, Gestion de l’hôtel
Thank you for your feedback it is very important to us.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Really dirty rooms sheets for last guess no working tv remote control dust every where the shower no draining no hot water terrible experiance my key no working 2 towel for 4 people only 1 soap the curtain falling
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Motel 6, Gestion de l’hôtel
Thank you for your feedback it is very important to us.
