Ratings based on 864 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Jeannette Operations Manager, Hotel Management
Dear HarvinderThank you for your taking the time to respond to our survey ,we are glad you enjoyed your stay we hope to see you again soon !
by A traveller
Posted Feb. 22, 2024 on Expedia
The breakfast was great, the room very clean, and they are working on improving the installations, everything was great.
Comment from Hotel Management
Feb. 23, 2024 by Jeannette AGM, Hotel Management
Dear ElyThank you for taking the time to respond to our survey, we are glad you enjoyed our delicious breakfast and your stay!We hope to see again soon.
by A traveller
Posted Feb. 22, 2024 on Hotels
Clean comfortable beds, great handicapped bathroom & shower.
Comment from Hotel Management
Feb. 23, 2024 by Jeannette AGM, Hotel Management
Dear Kimmett,Thank you for taking the time to respond to our survey, we are glad you enjoyed your stay with us.We are constantly making improvements to better accommodate our guests.We hope to see you again soon
by A traveller
Posted Feb. 20, 2024 on Expedia
It was clean the staff was nice and the location its great!
I like the breakfast :D nice chilaquiles
Comment from Hotel Management
Feb. 23, 2024 by Jeannette AGM, Hotel Management
Dear Valeria Thank you for taking the time to respond to our survey, we are glad you enjoyed our delicious breakfast and your stay.We hope to see you again soon
by A traveller from Dallas
Posted Feb. 20, 2024 on Expedia
Every time I come to El Paso we stay here super big suits comfy for big families
Comment from Hotel Management
Feb. 20, 2024 by Jeannette AGM, Hotel Management
Dear CynthiaThank you for taking the time to respond to our survey, we are glad you enjoyed your stay with us.We hope to see you again soon!
by A traveller
Posted Feb. 18, 2024 on Expedia
The rooms are dated, the beds lacked comfort, and the pillows are worn out. I believe Quality Inn needs to more accurately reflect its name and deliver a better guest experience.
Comment from Hotel Management
Feb. 19, 2024 by Jeannette S. Operations Manager, Hotel Management
Dear RichardThank you for taking the time to respond to our survey, on behalf of myself and staff let me apologize for failing to meet your expectations during your stay. We are constantly making improvements to better serve our guests we hope you will give us another opportunity to better serve you.
by A traveller
Posted Feb. 12, 2024 on Expedia
i liked that they were really pet friendly unlike other hotels that don’t accommodate pet owners the way they’re supposed to.
Comment from Hotel Management
Feb. 12, 2024 by Jeannette S. Operations Manager, Hotel Management
Dear JenThank you for taking the time to respond to our surveywe are glad we were able to accommodate you and you and your pets.We hope to see you again soon!!!
by A traveller
Posted Feb. 9, 2024 on Expedia
I like the breakfast buffet, didn't like the checkout time
Comment from Hotel Management
Feb. 9, 2024 by Jeannette AGM, Hotel Management
Dear CarlosThank you for taking the time to respond to our survey regarding your stay, we take a lot of pride in our delicious breakfast we are glad you enjoyed it!
by A traveller
Posted Feb. 8, 2024 on Expedia
Crappy hotel not an 8-9 star property like listed
Comment from Hotel Management
Feb. 9, 2024 by Jeannette AGM, Hotel Management
Dear BrockThank you for taking the time to respond to our survey, on behalf of myself and our staff let me apologize for not meeting your expectations, however we are currently doing some renovations.We hope you will give us another opportunity Thank you!
by A traveller
Old place going through renovation
Posted Feb. 7, 2024 on HotelsThe hotel is going through always seems a complete renovation, but we were unlucky enough to get one of the older rooms which smells not so great and condition was kind of worned out, nevertheless everything was working. Star of the stay was the breakfast, plentiful, flavorful and area was very clean.
Comment from Hotel Management
Feb. 9, 2024 by Jeannette AGM, Hotel Management
Dear Arturo,Thank you for taking the time to respond to our survey.Let me apologize for you not staying in a room in a better condition, however we are glad you enjoyed our delicious breakfast!We hope to see you again soon !
