Note fondée sur 375 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Anonyme de Québec
Pour une nuit
Publié le 27 août 2014 sur HotelsBel accueil personnel serviable chambre propre
par un voyageur
Publié le 8 mars 2024 sur Expedia
Quiet for the most part, but upon check out, there was a couple fighting in the room next to us. The cleanliness could have been more up to par too.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Felicia,We appreciate your feedback regarding your recent stay with us. Guest comfort is a top priority, and we apologize for any disturbances you experienced. Your comments will be shared with our team for review and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Lilly,We appreciate your perfect 10 rating. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Courtney,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Check in experience
Publié le 28 janv. 2024 sur HotelsFront desk person was not at the desk at 7 pm on Saturday. We knocked on the window and called the hotel but got the voicemail. We were about to go next door to the Comfort Inn when she finally came from behind the building.
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Manager, Gestion de l’hôtel
Hello James,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. Our team strives to provide prompt service and we'll address this matter with the front desk to ensure it doesn't happen again.
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Lashika,We are happy to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.
par un voyageur
Publié le 29 déc. 2023 sur Expedia
Expedia showed that this was the only hotel available in that area for a one night stay. My fault, should have looked at other websites.
This place was loud throughly the whole night and early morning. People screaming and yelling. It was also on the road so the cars made it louder. Though the screaming was more concerning.
On top of that, the sheets were stained, the walls were dirty. One non-smoking room smelled like smoke.
The lobby had a security system so that shows this area is probably not the safest.
I blame myself for not looking at other websites. However the quality of this place was bad. I guess it’s expected for the price
Commentaires de Gestion de l’hôtel
31 déc. 2023 par Manager, Gestion de l’hôtel
Hello Elva,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise and other cleanliness issues during your stay. We strive to provide a comfortable and secure environment for our guests, and we will address these issues accordingly. We appreciate your understanding and look forward to improving our services.
par un voyageur
Publié le 8 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Manager, Gestion de l’hôtel
Hello George, We're sorry to hear that your experience with our hotel was not satisfactory. Please reach out to us directly so that we can address any concerns you may have had. We would appreciate the opportunity to make things right.
par un voyageur
Publié le 5 déc. 2023 sur Expedia
There was trash bags left open in the parking lot. Limited trash receptacles.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Manager, Gestion de l’hôtel
Hello Tammy, Thank you for bringing this to our attention. We apologize for any inconvenience caused and will take your feedback into account to address the issue and improve our services for future guests.
par un voyageur
Publié le 28 nov. 2023 sur Expedia
No hanger’s, no iron, door didn’t seal 3/4 of seal you could see daylight. Curtains had holes in them.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Manager, Gestion de l’hôtel
Hello Ted, Thank you for sharing your feedback with us. We regret to learn about the inconveniences you experienced during your stay. We appreciate your valuable input and will take your comments into consideration to further improve our services.
