Ratings based on 919 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted May 23, 2024
I don't like the fact you advertise 3 restaurants, i stayed with my 16 yr old daughter and was told she couldn't eat at the restaurants because they were inside the casino
Comment from Hotel Management
May 24, 2024 by Hotel Management, Hotel Management
I want to apologize for this inconvenience. There is a restaurant located in the hotel that is compatible for all ages.
5 out of 5
by A traveller

Posted Apr. 15, 2024
Comment from Hotel Management
Apr. 16, 2024 by Hotel Management, Hotel Management
Thank you for taking the time to leave us a rating
3 out of 5
by A traveller

Posted Apr. 9, 2024
Comment from Hotel Management
Apr. 30, 2024 by Hotel Management , Hotel Management
Hello Jeanne! Thank you for reaching out and letting us know how your stay went. Please reach out to us and let us know what we can do to better your stay with us for next time around.
1 out of 5
by A traveller

Posted Mar. 23, 2024
Comment from Hotel Management
Apr. 12, 2024 by Hotel Management Team, Hotel Management
Hi Michael,Thank you for taking the time to offer your feedback. I apologize that we fell short of your expectations during your recent visit. We work to accommodate our guests' requests anytime it is possible. We hope in the future you will give us the opportunity to provide you with the amazing experience we strive to give all of our guests!
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
The staff were very nice. The food was delicious and having a non-smoking room and half the casino floor was great. My husband and I are both allergic to smoke, so having that was wonderful. The only thing I would recommend for improvement is that they include some of the newer games that are located in the smoking section in the non-smoking section.
Comment from Hotel Management
Mar. 5, 2024 by Hotel Management , Hotel Management
Thank you for your detailed feedback Sue! We love to hear how we make guests happy and exactly what we can approve on! We hope to have you back again sooner than expected!
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Hotel Management , Hotel Management
Thank you Justin for reviewing your stay with us! Hopefully youre able to travel back to us soon!
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 3, 2024 by Hotel Management , Hotel Management
Thank you very much Iavern for your honest review! We hope that means you'll be back sooner than later to visit us again!
4 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Hotel Management, Hotel Management
I am so very sorry that your stay was not everything you hoped it would be. Please let us know what we can do to help.
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Hotel Management, Hotel Management
Thank you for taking the time to leave us a review. I hope to see you again soon!!!
4 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Did not like the fact that there was absolutely no type of room serving on a Wednesday evening 730 p.m. amd it took 5 phone transfers to come to that conclusion.
Comment from Hotel Management
Mar. 1, 2024 by Hotel Management, Hotel Management
I am very sorry to hear about the difficulties you had. There is a direct extension to the front desk, you can use during your next stay. When you arrive, we will be more than happy to give it to you. Also, please feel free to download the CaesarEats App. This will give you all the updated information on dining.