Note fondée sur 622 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 avr. 2016 sur Hotels
par un voyageur de Brentwood
Publié le 16 mai 2024
Gave our room to someone else
Commentaires de Gestion de l’hôtel
16 mai 2024 par Sara, Gestion de l’hôtel
Hello James,We sincerely apologize for the error in your reservation. This is not the standard of service we aim to provide.We will investigate this issue immediately. Thank you for bringing this to our attention.Warm Regards!Sara DrammehGuest Relations Associate
par un voyageur
Publié le 3 mai 2024
Great stay! Quiet hotel, friendly staff! Would stay again
Commentaires de Gestion de l’hôtel
3 mai 2024 par Management Team, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay. We sincerely appreciate and value your feedback Andrew! Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!
par un voyageur
Publié le 2 mai 2024
Commentaires de Gestion de l’hôtel
3 mai 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to rate our property Andrew! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to rate our property Vincent. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
par un voyageur
Publié le 27 févr. 2024 sur Expedia
I booked this hotel for the hot tub and pool amenities. The staff closed the pool area due to "fixing chemicals ' but didn't want to let people use the hot tub because it was "too much work to watch to make sure no one used the pool". I had ants in my room. There were dirty clothing items left in the parking lot. Their back door was left repeatedly unlocked.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management , Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our pool is an amenity that is enjoyed by many of our guests. Not having access to it, must have been frustrating. Also, having to deal with ants in the room is horrible! These issues will be addressed with our staff, alongside with the issue of the back door being unlocked. Again, would like to apologize for having a terrible stay with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Our room was large, very comfortable & clean
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management, Gestion de l’hôtel
It is very good to hear that your stay with us was clean and very comfortable James! Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Good place to stay. Room was quiet and it had a good breakfast.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management , Gestion de l’hôtel
We are so glad you had an amazing quiet experience! Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
