Note fondée sur 485 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de St liboire quebec
Publié le 5 janv. 2019 sur Expedia
J’ai loué une chambre en croyant avoir une hôtel de qualité. Le corridor, l’odeur dans l’hôtel est répugnant. La chambre est vieille, désuète et mal propre. Tapis avec mégots de cigarettes et odeurs. Salle de bain avec moisi, robinet qui fui et réparation visible mal faite. Un casse tête pour ouvrir l’eau dans la douche tellement il y a de la corrosion /saleté.
Draps tachés et frippés qui supposent un entretien négligent ou déjà utilisés..(?)
Seule point positif le lit confortable.
Commentaires de Gestion de l’hôtel
22 janv. 2019 par Deborah, Gestion de l’hôtel
Dear Anonymous,
Thank you for taking the time to post a review online regarding your recent stay at our hotel. We want to apologize that you did not enjoy your stay at our hotel. I will pass along the issues to the housekeeping department so they can address these issues immediately.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Deborah Andrew
Reputation Manager
Quality Inn and Suites
par un voyageur
En général quand même satisfait.
Publié le 1 sept. 2016 sur HotelsProblème avec la toilette et nous a changé immédiatement sans problème. La porte qu'elle nous avait donner a utilisé n'ouvrait pas, nous avons utilisé la suivante.
par un voyageur
Clean comfortable, not a good shower.
Publié le 2 mars 2024 sur HotelsThe room was very clean, The people that work there were very friendly, Very accommodating, The bed was very, very comfortable.. The only thing about the place I didn't like was the shower. It's an adjustable shower head, but it only adjust 2. Waze a steady sor a light spray. So it takes a very long time to get all the shampoo conditioner and soap off of your body.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. I am so glad you were able to have a comfortable stay with us and have noted your suggestion on the shower pressure and will be addressed with the staff. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Deplorable. I cannot believe that Wyndham allows this property to remain open. Old, run down, beyond upgrades. We didn’t want to take a shower or eat breakfast. Can’t imagine what the kitchen looks like. TV connection was worthless. Gouges in the wall next to shower. Bathroom mirror was awful. I have pictures of those areas, if I am able to send them. Door #4 was not lockable. Totally unsafe.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I can understand why you weren't comfortable with your stay due to the many issues you experienced. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
A lot bed bugs rooms
Commentaires de Gestion de l’hôtel
10 mars 2024 par Hotel Management , Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Defective Light Switch in room 111
Publié le 4 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Hotel Management, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
par un voyageur
Publié le 22 janv. 2024 sur Hotels
I was charged $106.00 for my Dog it should have been $26.50 for one night but they charged me for my entire stay , if this is the way you do Business I will not be staying at your hotel . I wouldn’t recommend you to anyone
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management , Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
