Note fondée sur 709 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mauvaise expérience
Publié le 24 mai 2018 sur HotelsLorsque nous sommes arrivés à l'hôtel, ils n'avaient plus de chambre, ils ont donnés notre chambre un membre Mariott même si nous avions réservés depuis plus de deux semaines.
Ils m'ont quand même dédommagés en m'envoyant à un autre hôtel situé à 30 minutes de celui-ci.
par un voyageur
Publié le 27 mai 2024
par un voyageur
No hot tub
Publié le 4 mars 2024 sur HotelsThe hotel is clean and good location for going to the arena or local spots. Down side was we'd reserved because it listed they had a hot tub but when we got there it was drained.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Serina, Thank you for your feedback. I am glad that you enjoyed your stay except for the issue with the hot tub. I am sorry for this disappointment. We are working to get this fixed so that it will not be an issue for future stays. Once again, thank you for your feedback. We hope to welcome you again another time.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Cody, Thank you for your feedback! We hope to welcome you again soon.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Thomas, Thank you for sharing your experience with us. We hope to welcome you again soon.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Stephanie, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Brett, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am sorry that you were disappointed with your stay. I am curious to know what elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Satwinder,Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am sorry that you were disappointed with your stay. I am curious to know what elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.
par un voyageur
A bit....odd.
Publié le 20 févr. 2024 sur HotelsOverall, our stay was.....fine.
The good: The bed was nice, shower was great (good water pressure, etc.), I think the staff was friendly (see below), room was clean.
The bad: The room, by definition, had a window. It was 18" from a black wall. Literally could not see anything. Must have been a dead space room that they didn't want to lose money on. Was not ideal.
Also, at check in, they had a DJ playing music on 11 right next to the customer service counter. I thought we were being punked or something. Could not hear a word she was saying. Again, really, really weird.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Bryan, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Booked hotel close to concert venue-that was great. Was looking forward to soaking in the hot tub, but it was out of order.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Rae Lindberry, Gestion de l’hôtel
Hello, I sincerely apologize that our hot tub was out of order during your stay. Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
