Ratings based on 658 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 20, 2024
by A traveller from Kent
Posted Feb. 27, 2024 on Expedia
Dont fool yourself in thinking you are getting anything other than exactly what you are paying for. At this price, you should know what to expect.
However. The staff were fantastic.
Did I know what i was getting - Yes
Did it meet my needs - Also yes.
Comment from Hotel Management
Mar. 7, 2024 by Brand Experience Team, Hotel Management
Hi Matthew,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
by A traveller
Posted Feb. 24, 2024 on Expedia
The room we booked smelled so strong of smoke. the heaters were not working so we were cold at night. Looked like a very shady area and I was worried about my car parked outside. Thankfully the car was safe.
Comment from Hotel Management
Mar. 7, 2024 by Brand Experience Team, Hotel Management
Hi Neelesh,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Brand Experience Team, Hotel Management
Hi JJ,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
by A traveller
Posted Feb. 22, 2024 on Expedia
James the check in guy was totally awesome!!! I was in line behind others and witnessed him go above and beyond to make sure the people were taken care of!! Felt welcome!!!
Comment from Hotel Management
Mar. 7, 2024 by Brand Experience Team, Hotel Management
Hi Steven,We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Lilith#Team6
by A traveller
Posted Feb. 19, 2024 on Expedia
I don’t know… the room smells like cigarettes
Comment from Hotel Management
Feb. 29, 2024 by Brand Experience Team, Hotel Management
Hi RalphThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
by A traveller
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Brand Experience Team, Hotel Management
Hi Nayeli,Thank you for the amazing rating!! Maz K.#Team6
by A traveller
Posted Feb. 14, 2024 on Expedia
The people that helped us were great and so was the service
Comment from Hotel Management
Feb. 21, 2024 by Brand Experience Team , Hotel Management
Hi Martin, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6
by A traveller
Posted Feb. 12, 2024 on Expedia
The staff was excellent and prompt. We felt extremely welcomed and appreciated their hospitality. The room was clean and on par with our expectations considering the price and everything worked like it should have. The area itself isn't exactly the greatest but I already knew where it was and what to expect but this is surrounded by several places to eat and get coffee along with a grocery store so really convenient for that.
Comment from Hotel Management
Feb. 21, 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
by A traveller
Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by Brand Experience Team, Hotel Management
Hi Thomas,Thank you for the amazing review! Maz K.#Team6
