Ratings based on 60 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Oct. 15, 2023 on Expedia
The area around the Inn is amazing. Parking limited only 5 spaces. The room looked run down, dirty toilet brush, badly stained paint around the bathroom door framing, heater didn't work. For $650 a night with no breakfast included, beware this is not a B and B breakfast costs extra so it's a BWB bed without breakfast. No vanity products or tea/coffee in the room. Would not recommend staying here, poor value for money.
Comment from Hotel Management
Oct. 23, 2023 by Inn by the Bandstand, Hotel Management
MISLEADING REVIEW FROM MS. CROCKER - It’s a breakfast issue with Ms. Crocker’s disappointment not the lack of attention from our beautifully restored and maintained 1809 Federal Style property. Ms. Crocker was convinced that breakfast should have been included in her rate as she claimed it is what they do in England, her country of origin. We like to be fair and we ask the same in return and to treat others with respect, unlike this unreasonable review. With nearly a perfect score on Google Reviews of 4.9 out of 5 stars, we can safely boast our excellence in hospitality services. We have been in business for over 10 years creating our brand from the ground up. We run this family boutique hotel with a sense of pride and excellence. We have been members of Select Registry for over a decade which require high standards in all departments from cleanliness to decor to services to amenities. In addition, we maintain the prestigious AAA 4-Diamond Award to this day. We are also proud of our Trip Advisor Excellence Award with over 300 positive reviews, the number ONE hotel in Exeter. Having said that, receiving a negative review is out of character, this is simply not who we are, we embrace excellence, even with hard-to-please people like Ms. Crocker. We would not have left the smallest detail out when it comes to cleanliness, with over 28,000 inspected hotels, only about 25% earn the AAA Inspector’s Best of Housekeeping Award, which we proudly showcase at our property. We feature concierge services, finely appointed suites, custom-made draperies, luxurious linens, adequate lighting, working fireplaces (which act as heaters), oil paintings and period antiques throughout our luxurious property. You will find pristine flower arrangements and manicured gardens throughout the property, homemade chocolate truffles and cookies with the state-of-the-art coffee and tea maker in the common room and a majestic hand-painted mural in the foyer with a grandfather clock that reminds us of an era gone by to elevate your experience when you stay with us. Following this reply, our readers will find pictures showcasing what Ms. Crocker also experienced during her stay. We provide luxurious accommodations and a sense of space; excellence in hospitality is our pride for those who choose to stay with us.Come experience the authentic Inn by the Bandstand!
5 out of 5
by A traveller

Posted Aug. 13, 2023 on Hotels
Comment from Hotel Management
Oct. 3, 2023 by Jaime, Hotel Management
Thank you for staying with us!
5 out of 5
by A traveller

Posted Oct. 15, 2022 on Expedia
We loved this Inn. Everything about was immaculate, beautiful, and inviting!! And proximity to the lovely downtown was perfect. We would definitely stay here again!
Comment from Hotel Management
Oct. 18, 2022 by Jaime, Hotel Management
Thank you for your generous review and for letting our readers know about the Inn. We are delighted to know you enjoyed yourselves at the Inn in this historical town. We look forward to welcoming you back! Cheers
1 out of 5
by A traveller

Posted Aug. 11, 2022 on Hotels
Manager refused us check-in because I have a service dog (cardiac alert)! This was completely illegal and we will be filing an ADA complaint, as well as a grievance with the state of New Hampshire.
5 out of 5
by A traveller

Posted Aug. 1, 2022 on Expedia
This little Inn made our New Hampshire vacation feel like home away from home! It really is a darling place and the Innkeepers were so delightful. I would highly recommend to anyone staying in Exeter. I would happily return in a heartbeat! We loved it x10! My husband found this spot and I told him I gave him 11 stars out of 10 for picking the perfect lodging!
Comment from Hotel Management
Aug. 2, 2022 by Jaime, Hotel Management
Wow! This warms our hearts to know we exceeded your expectation at the Inn by the Bandstand. We look forward to welcoming you back to Exeter!
5 out of 5
by A traveller

Posted Jul. 29, 2022 on Expedia
Beautiful Inn right in the heart of downtown Exeter! The rooms are all unique and give the feel of old New England but with modern conveniences. Friendly and helpful staff!
Comment from Hotel Management
Aug. 2, 2022 by Jaime, Hotel Management
Thank you Luisa for your wonderful review and for letting our readers know about the Inn. In addition to our luxurious accommodation, Exeter has so much more to offer from dining to day trips nearby. We look forward to welcoming you back!
5 out of 5
by A traveller

Wonderful Place to Stay

Posted Jul. 27, 2022 on Hotels
Comment from Hotel Management
Aug. 2, 2022 by Jaime, Hotel Management
Thank you!
5 out of 5
by A traveller

Posted Jul. 24, 2022 on Expedia
Loved this property. Very pretty and nice small-town vibe. Cute rooms and home were decorated very nice.
Comment from Hotel Management
Aug. 2, 2022 by Jaime, Hotel Management
Thank you for your wonderful response, we are glad you enjoyed your stay at the Inn and look forward to welcoming you back to Exeter!
5 out of 5
by A traveller

Posted Jul. 19, 2022 on Hotels
Great place ~ The owner was very pleasant and hepful.
Comment from Hotel Management
Jul. 25, 2022 by Jaime, Hotel Management
Thank you for your kind review, we look forward to welcoming you back to Exeter!
5 out of 5
by A traveller

Posted Jul. 11, 2022 on Expedia
Beautiful Inn and beautiful room. Room had original beams and tastefully decorated. Host was outstanding and accommodating
Comment from Hotel Management
Jul. 18, 2022 by Jaime, Hotel Management
Thank you for your time to review your stay at the Inn by the Bandstand! We look forward to welcoming you back.