Ratings based on 599 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 6, 2024 on Hotels
Decent price and clean room. Thanks
Comment from Hotel Management
Feb. 6, 2024 by Carla RediResponse Specialist, Hotel Management
Dear Ngar, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I am glad to see that the value to price ratio met your expectations and that you were pleased with the cleanliness of the room, prompting your 10/10 score. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Jan. 28, 2024 on Expedia
It was really quiet..no one bothered myself and my gf..letting us enjoy every moment between the two of us…catching up on lost time and enjoying each other’s company without interruption..thank you
Comment from Hotel Management
Jan. 29, 2024 by Carla RediResponse Specialist , Hotel Management
Hello Dwayne, Thank you for taking your time to share your honest feedback here at the Red Roof Inn Fairmont. Our goal is to provide a clean, quiet and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Olivia RediResponse Specialist , Hotel Management
Hello Ashley, The staff at the Red Roof Inn Fairmont and I appreciate your 1/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
by A traveller
Posted Jan. 7, 2024 on Hotels
We had a great check in . The girl at the desk was friendly and happy. Nice when you check in. The room is great for the price . Nothing to brag about but for a one night stsy for traveling we will be back.. The no pet charge is great assome just go nuts.
Comment from Hotel Management
Jan. 10, 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Diane,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FAIRMONT. We value you as our guest and welcome your 8/10 score. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great check-in you had, friendly front desk staff and all the positives highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A traveller
Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Linton RediResponse Specialist, Hotel Management
Hello Tiffany, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FAIRMONT and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
by A traveller
Posted Jan. 4, 2024 on Expedia
Excellent condition for the age and front desk staff followed up to check we were comfortable, appreciated that.
Comment from Hotel Management
Jan. 10, 2024 by Carla RediResponse Specialist, Hotel Management
Dear Jan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I am glad to read that you were pleased with excellent condition of our hotel and how the front desk staff followed up to check if you were comfortable. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Carla RediResponse Specialist , Hotel Management
Hello Jeffrey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Dec. 8, 2023 on Expedia
Easy access from I-79. Quiet. Some outdoor cats that they leave food outside for.
Comment from Hotel Management
Feb. 17, 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Adina. The staff and I at the RED ROOF INN FAIRMONT appreciate your 4/5 score. I am happy to hear you found our hotel to be quiet and easily accessible to I-79. However, you indicated that there are some outdoor cats at our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely, Red Roof Management
by A traveller
Posted Dec. 8, 2023 on Hotels
Comment from Hotel Management
Dec. 10, 2023 by Nishaye RediResponse Specialist, Hotel Management
Dear Bettina, The staff at the Red Roof Inn Fairmont and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A traveller
Thanks for making me feel so welcome!
Posted Dec. 6, 2023 on HotelsI stayed at the Red Roof Inn for a total of three months while I was working on contract. I got to know the front desk very well, each shift they were very polite and helpful. I stayed on the second floor to feel safer as a woman. There was fresh coffee every morning, and the rooms were ALWAYS spic and span. The heat worked, the air worked, the water was always hot. But the best thing about the hotel was the PRICE, which was unbeatable for a worker trying to save money. I really appreciate having stayed here, thank you so much for your service!
Comment from Hotel Management
Dec. 7, 2023 by Carla RediResponse Specialist, Hotel Management
Dear Ashley, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. We are delighted to read that you were pleased with with our staff at the front desk as they were very polite and helpful, the fresh coffee every morning, that the water is always hot and the value to price ratio. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comfort of home and we re proud to have achieved that with your visit. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, Carla Red Roof Management RediResponse Specialist
