Ratings based on 572 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 22, 2024
They did not have a shuttle to the airport however they called a cab and it was an easy inexpensive ride to the airport
The location being close to the airport was what we wanted and it worked well
by A traveller
Good Value
Posted Jan. 14, 2024 on HotelsLast minute booking. Close to Airport. Good value. Large, clean, simple room.
by A traveller
Posted Dec. 7, 2023 on Expedia
Hotel Franchi was not a great place to stay at. The staff is ok but the hotel itself is not. The elevator is tiny. Barely big enough for 3 Adults without any luggage. For my family of 4 we had to take the elevator 3 trips up and down just to get our 4 suitcases into our room. Room was small as most rooms are in Europe so no surprise there. But you will hear everyone come up and down the hallway all night long. We didn't sleep well at all there. Plus the area has many outside noises that you will also hear quite often. The room itself is cold. Adjusting the thermostat was futile. Heater would turn itself off after only a couple of minutes. But room would still be cold. You would expect the heater to work once it got cold outside. Lastly, breakfast was very limited even for a full breakfast. No eggs, not even hard boiled eggs available. No Milk either. But to say one thing nice is that their bar is fully stocked. But that didn't help my family. Never choosing this hotel again.
by A traveller from LOS ANGELES
Posted Dec. 2, 2023 on Expedia
Nice and clean. The stuff is very friendly and helpful. Food and bar are good
by A traveller
Posted Nov. 28, 2023 on Expedia
Hotel Franchi was my favourite place I’ve stayed in Italy! The rooms are nice and clean, the staff is incredibly friendly, and it’s a convenient location (a 7 min walk to the tram and super close to the airport)!! I also highly recommend it for solo travellers like myself!!:)
by A traveller
Posted Nov. 27, 2023 on Expedia
Great location near the tram!
by A traveller
An Excellent Stay that I will repeat!
Posted Nov. 8, 2023 on HotelsThe staff was outstanding! They were very helpful in every regard. Their dinner recommendation was excellent and so was our reservation for the 4:00 AM shuttle to the airport!I give them the HIGHEST possible rating!!
by A traveller
Posted Nov. 2, 2023 on Expedia
Pleasantly surprised! In a neighborhood, would recommend this hotel!
by A traveller
Posted Oct. 27, 2023 on Expedia
bed was not comfortable at all.
by A traveller
You are better off staying downtown.
Posted Oct. 20, 2023 on HotelsYou are better off staying in the Florence city center which is connected to the airport by tramway.