Ratings based on 564 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 8, 2024 on Expedia
We spend a few nights here and it was amazing. Very clean, safe, nice location, alot of restaurants and tourist attractions near.
Comment from Hotel Management
Mar. 8, 2024 by Sara, Hotel Management
Thank you very much for your nice review, it has been a pleasure welcome you in our Hotel and we look forward to do it again in the future.All the Best!
by A traveller
Posted Mar. 6, 2024 on Expedia
Love it
Comment from Hotel Management
Mar. 7, 2024 by Sara, Hotel Management
Thanks for your review, we are glad that you loved your stay in our Hotel and we hope to welcome you again in the future.All the Best!
by A traveller
Posted Mar. 4, 2024 on Expedia
An older but fun building that is nearly like a maze to get to some rooms. Perfect area in Florence, right by the bridge and busy shops and restaurants. Only complaint is the music for the outside bar was blasting late at night near our rooms window until we asked to shut it off. Also would not recommend for people with disabilities as there are stairs all over the place! We enjoyed our stay though!
Comment from Hotel Management
Mar. 5, 2024 by Sara, Hotel Management
Thank you very much for your kind review and for the info about the music that will be for sure changed.We hope to welcome you again in the future.All the Best!
by A traveller
Posted Mar. 2, 2024 on Expedia
Front desk was helpful. The porter for the hotel was extremely efficient and helpful. The hotel is in a convenient location.
Comment from Hotel Management
Mar. 5, 2024 by Sara, Hotel Management
Thank you very much for your nice review, it has been a pleasure welcome you in our Hotel, we are glad that you loved our location and the service provided by the staff.All the Best!
by A traveller
Posted Mar. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Sara, Hotel Management
Thanks for your nice review, we are glad that you loved your stay in our Hotel and we hope to welcome you back in the future.All the Best!
by A traveller
Posted Feb. 27, 2024 on Expedia
Very welcome if and warm staff. The place was amazing in a safe and great location! Highly recommend.
Comment from Hotel Management
Feb. 28, 2024 by Sara, Hotel Management
Thanks for your review, we are glad that you loved your stay in our Hotel and we hope to welcome you again in the future.All the Best!
by A traveller
Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Sara, Hotel Management
Thank you very much for your nice review, it has been a pleasure welcome you in our Hotel.Look forward to welcome you again in the future we wish you,All the Best!
by A traveller
Posted Feb. 20, 2024 on Expedia
The hotel has a unique position and it is an antique palace, the rooftop terrace is wonderful. Nice staff. The breakfast could be better.
Comment from Hotel Management
Feb. 27, 2024 by Sara, Hotel Management
Thanks for your review, we are glad that you loved our building and terraces, thanks as well for the suggestion about breakfast, we'l do our best to improve it.Hope to welcome you in the future we wish you,All the Best!
by A traveller
Posted Feb. 17, 2024 on Expedia
The facility was pretty amazing and made us really feel like we were in Florence. We had luxury suites that faced an interior courtyard. It was quiet and you could hear birds chirping at dawn. There were espresso machine, fridge and hot water pot in the room. The bathing and toilet facilities were in the room were very nice. Our beds were large and comfy and the sofa beds made up for the kids were great. The WiFi was good, the breakfast was great and had a selection that could please anyone, even the pickiest. My kids were big fans of the automatic fresh pancake maker. I was a fan of espresso drinks to order and the spinach quiche.
Comment from Hotel Management
Feb. 19, 2024 by Sara, Hotel Management
Thank you very much for your review, we are glad that your family loved our Hotel and that it perfectly met your needs.We hope to have other occasion to welcome you again the future.All the Best!
by A traveller
Posted Feb. 2, 2024 on Expedia
Good service
Comment from Hotel Management
Feb. 2, 2024 by Sara, Hotel Management
thanks for your nice review, we hope to welcome you again in the future.All the Best!
