Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Nowhere in the ad does it say that there is a $75 fee for one pet
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Customer Service, Gestion de l’hôtel
Chantal, it's regrettable to hear about the misunderstanding regarding our pet policy. While the charges are designed to guarantee a comfortable and allergen-free environment for all guests, we understand the communication could have been clearer. We appreciate your feedback and will make efforts to ensure the information is more transparent in the future on all platforms.
par un voyageur
Publié le 26 mai 2024
Spacious room size, very clean facility
Commentaires de Gestion de l’hôtel
27 mai 2024 par Customer Service, Gestion de l’hôtel
Stephanie, thank you for your wonderful feedback! The team at Hyatt Place Cincinnati Airport Florence is thrilled to hear you enjoyed the spacious room and the cleanliness of the facility. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 16 mars 2024
FOOD AND SERVICE!!!
Commentaires de Gestion de l’hôtel
17 mars 2024 par Customer Service, Gestion de l’hôtel
Benson, it's wonderful to hear you were satisfied with both the cuisine and the service provided at Hyatt Place Cincinnati Airport Florence! Your feedback is appreciated and we're thrilled to hear about your dining experience with us. We look forward to your next visit!
par un voyageur
Parking sucks
Publié le 4 mars 2024 sur HotelsHotel is clean and nice. I however thought it was dumb I had to pay to park. Should be included in my stay and not separate.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Justin, thank you for taking time to share your feedback. We're pleased to hear you found our property to be neat and appealing. Regarding your concerns about parking, it's quite common for hotels in heavily trafficked areas to have separate charges. We'll take your feedback into consideration as we aim to continually improve our guest experience. We hope for the opportunity to serve you better in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Good breakfast, nice room, very clean. We didn't have a need for it, but they have a shuttle to the airport. Staff was friendly.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Beverly, thank you for sharing your experience at the Hyatt Place Cincinnati Airport Florence. We're glad you enjoyed our tasty breakfast and appreciated our well-maintained rooms. It's also great to hear that our team members made you feel welcome. Even though you didn't require it, it's good to note our convenient shuttle service. We hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Paid parking, whats next metered flush toilet
Commentaires de Gestion de l’hôtel
1 mars 2024 par Customer Service, Gestion de l’hôtel
Claud, thank you for choosing to stay with us at Hyatt Place Cincinnati Airport. We understand your comment about our parking fee. Rest assured, we intend to offer a comprehensive range of amenities to ensure a seamless experience. Your patronage is deeply appreciated and we look forward to welcoming you back in the future.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Clean and spacious rooms
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
John, we're delighted to hear that you enjoyed your stay at Hyatt Place Cincinnati Airport Florence, particularly noting our tidy and roomy accommodations. We look forward to welcoming you back in the future.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Was as to be expected for the price
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
Troy, thanks for your feedback. It's understood that your experience met your expectations considering the rate. We continually strive to provide excellent value to our guests. We hope for a future opportunity to exceed your expectations.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Close to the airport and has a convenient shuttle service. Very friendly staff. Room service is limited - not done daily. Parking is an additional charge; that is not nice.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
Tsungai, thank you for sharing your feedback regarding your recent stay at Hyatt Place Cincinnati Airport Florence. We're thrilled to hear you appreciated our near-airport location and convenient shuttle service, as well as our team's friendliness. We're aware that our room servicing frequency and parking charges might have been unexpected aspects - it's part of our ongoing effort to provide the best compromise between services offered and rates. Your feedback provides an invaluable opportunity for improvement. We hope to welcome you back in the future.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Customer Service, Gestion de l’hôtel
Brad, thank you for visiting Hyatt Place Cincinnati Airport Florence and rating your stay. We're glad you had a positive experience and look forward to welcoming you back on your next visit.
