Ratings based on 282 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 29, 2023 on Expedia
by A traveller
Posted Oct. 15, 2023 on Hotels
We had a wonderful stay. Great location and great apartment. Thank you!
by A traveller
Posted Sep. 14, 2023 on Hotels
by A traveller from Palm Harbor
Posted Aug. 13, 2023 on Expedia
Great Location. Noisy at night because the windows are single pane. Kitchen is not usable because the breaker jumps when you make toasts and cook at the same time. Then the water in the shower gets cold and you’re in the dark because of toasts! For the price, would consider elsewhere.
Comment from Hotel Management
Aug. 14, 2023 by Federico, Hotel Management
I am sorry that you are disappointed. we do always our best to welcome our guests but sometimes happened something. we are not hotel, Palazzo Belfiore is a Residence and we dont have reception cover 24h. you have booked an apartment not a room in Hotel So Lucrezia answer you at 09am when she started to work and together housekeeper we fixed all you request and eletricy works well but in italy when use many things together the system shut down. I dont want to leave you a not good memories of your stay at Palazzo Belfiore, so considering the 3 token and late checkout and 40 to refund. I hope and wish you feel good and comfortable with your stay in Florence
by A traveller
Posted Aug. 9, 2023 on Expedia
Welcoming and responsive hosts and housekeeper who allowed us to check in early and arranged taxi transport upon leaving. Large 3 bedroom apartment (Caterina de Medici) was great for our family of 4 to be able to spread out and have privacy. Downside to this apartment is being on the top floor with so many stairs but we managed. Shared washer and dryer and filtered water refilling station in basement was helpful. No blankets available, just a sheet and thin bedspread, was cold. Air conditioner in living area leaked and awoke in the middle of the night to find water dripping on floor. Loud street noise, glad we brought our fan for white noise while sleeping. Other than a few minor issues, we enjoyed our stay here and the beautiful city of Florence!
by A traveller
Posted Aug. 2, 2023 on Expedia
Very nice little apartment in an excellent location, especially with many, many great restaurants nearby. We would happily stay here again if we return to Florence.
by A traveller
Posted Jul. 23, 2023 on Expedia
What a unique place to stay. Building is from the 13th century, and we has lots of space. 2 min walk to Ponte Vecchio
by A traveller
Posted Jul. 21, 2023 on Hotels
Excellent rooms, beautiful space. Walkable everywhere in tourist area of Florence. Host was helpful and responsive.
by A traveller
Posted Jul. 17, 2023 on Hotels
by A traveller
Posted Jul. 10, 2023 on Hotels
