Ratings based on 65 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 15, 2024
Comment from Hotel Management
Jun. 18, 2024 by Cristiana V, Hotel Management
Dear Nichole,thank you very much toleave your good fedeback about your stay in our Tower :-)We are very happy and we hope to see you again for your next time in Florence!Have a great day and Best Regards!
by A traveller
Posted Nov. 29, 2023 on Expedia
Wow, what a find! My family wanted to buy the apartment and move in. It isn't the easiest property to navigate to but the apartments are incredible! We fully length windows that opened to a view of the Arno, Duomo and all other sights you would want to see. We had that view from windows throughout the property on each level. The rooms were spacious and very well decorated. Loved having the kitchen and sitting area with fireplace. Could not have been more pleased with the property.
Comment from Hotel Management
Dec. 5, 2023 by Cristiana V., Hotel Management
Dear Mark,thank you very much! We are very happy to read that you had a stay like you stay in your home :-) this is the feeling that we want for all our guests.We hope to see you again for your next time in Florence!Have a nice day and Happy Christmas Holidays!Best Regards.
by A traveller
A must stay in Florence
Posted Sep. 26, 2023 on HotelsQuite simply spectacular! Location is amazing, decor is great, the apartment is comfortable, breakfast is tasty with a great range. Ever detail is well looked after.
Comment from Hotel Management
Sep. 27, 2023 by Cristiana V., Hotel Management
Dear Marcus,thank you so much to post your experience on Expedia.com.We are very happy to recived your great feedback and to read that you had a very good stay in our Tower.We hope to see you again for your next time in Florence!Have a nice day and Best Regards,
by A traveller
Posted Sep. 18, 2023 on Expedia
Great stay in Florence!!!
Comment from Hotel Management
Sep. 22, 2023 by Cristiana V., Hotel Management
Thank you so much Nadia for your great feedback!We are happy to read that you had a godd stay in Florence ;-)!Best Regards,
by A traveller
Posted Aug. 29, 2023 on Expedia
I would have rated much higher if this hotel admitted that their listing was incorrect rather than adjusting the listing after i had booked and then blaming Expedia - All they had to do was admit that the listing said balcony and that the room didn’t actually have one, an apology would have been enough. I raised this issue with the hotel and sent them a screen shot – they then adjusted the listing and told me I was wrong (even though I sent them a copy of the listing – they then blamed Expedia for adjusting their listings) WHY LIE IF IT’S A GENUINE MISTAKE?
Comment from Hotel Management
Sep. 22, 2023 by Cristiana V., Hotel Management
Dear Guest,we cannot understand how we can be responsible for something that does not depend on us. We are sorry that you read that the apartment had a balcony, but you probably got confused with our King Suite il Miraggio, the only apartment with a balcony.Your type has a view, but no balcony.
by A traveller from Tumwater
Posted Aug. 25, 2023 on Expedia
This apartment tower was excellent. The location is great for us. Fair warning to those who wish to walk around, it is on a rather steep hill. This was no challenge for us, we rather enjoy the exercise.
The apartment was the perfect size, bed very comfortable, AC worked great, breakfast and service was excellent. There is laundry service on-site, not self serve so allow a few days to get this done. I would highly recommend this place for couples that do not mind a short uphill stroll.
Comment from Hotel Management
Sep. 3, 2023 by Cristiana V, Hotel Management
Dear Guest,thank you to post your description about your stay in our Tower! And we are very happy to read that you have a great Stay!We hope to see you again for your next time in Florence!Have a nice day and Best Regards,
by A traveller
Up, Up and away Again
Posted Aug. 21, 2023 on HotelsWe stayed here last year for the first time and loved it so much that we went back and this time got a room with a spectacular view of the city. Room had one and a half baths on two floors with a sleeping loft and a small bedroom for one person off to the side, a very nice small kitchen and plenty of closet space. It is on a hill and in a tower so it is not for people who have trouble climbing steps or walking up hill.
Even though breakfast is served every morning you need to book a time because the room is only big enough for one party at a time. However you can take it to your room if you like. Concierge service is all by phone and they were very responsive whenever I had to call them. It is more like an apartment with Hotel services.
The attention to detail is over the top with an explicit booklet of all you need to have a spectacular stay at this hotel and in Firenze. All the rooms have incredible views, even the bathroom. We would definitely go back. A big shout out to Elisabeta, who prepared the breakfast every morning and was overall "molto gentile"
Comment from Hotel Management
Sep. 27, 2023 by Cristiana V., Hotel Management
Dear Andrew,Thank you so much for your great review!!We are very happy to read that you had a fantastic and unique stay in our apartment "Il Camino".We hope that you will came soon for your next time in Florence!Have a good day and Best Regards,
by A traveller
Posted Jun. 29, 2023 on Expedia
This was a great quiet place within 2-3 min walk to Ponte Vecchio, grocery, food, and gelato. Right in the heart of things but still quiet.
Comment from Hotel Management
Jul. 6, 2023 by Lucrezia, Hotel Management
Dear Anthony,thank you so much for your excellent feedback and review!!! :DHoping to have you as our guests as soon as possible,we send you ourBest regards from Florence.
by A traveller
Posted Jun. 3, 2023 on Expedia
It is very nice and we felt very safe and enjoyed .It’s right in the middle of everything.We had daily breakfast that was delightful
Comment from Hotel Management
Jun. 6, 2023 by Cristiana V., Hotel Management
Dear Paul, thnak you very much to post your experience in our Tower and we are very happy that you had a good and relaxing stay!We hope to see you again for your next time in Florence !Have a nice day and Best Regards.
by A traveller
Posted Mar. 20, 2023 on Expedia
Really nice apartment. Great bed/linens. Lovely breakfast. Beat location on other side of the Arno. The street is very steep but was not a problem for us.
Comment from Hotel Management
Mar. 29, 2023 by Cristiana , Hotel Management
Dear Guest,thank you very much to post your experience and for your great review.We are very happy that you had appreciate your stay and our apartment.We hope to see you soon for your next time in Florence.Have a nice day and Best Regards,
