Ratings based on 665 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 8, 2023 on Hotels
Very convenient as, although it is outside central Florence, it is an easy 15 minute tram ride straight to all of the sights. Very easy as the tram is right outside the apartments and goes direct to and from the centre. Perfect.
Comment from Hotel Management
Oct. 10, 2023 by Cristiana V, Hotel Management
Dear Stephen,thank you so much to post your great experience in our property!We are very happy to read that all thing was perfect :-)We hope to see you again for your next time in Florence!
by A traveller
Posted Sep. 25, 2023 on Hotels
Comment from Hotel Management
Sep. 28, 2023 by Lucrezia, Hotel Management
Thank you so much for your excellent feedback!!! :DBest regards from Florence,
by A traveller
Posted Sep. 24, 2023 on Expedia
Clean and well-maintained property about 20min from old town by tram. Tram station is right down stairs and tram comes every 3-5min.
Check-in reception is not in the property so it could be a little hard to find. The staff was friendly and helpful. Check-in was smooth and checkout was self-serviced (rooms have code locks). I believe check-in reception is only open until 7pm.
The standard double room is spacious with a kitchen with fridge which is really handy. There is a supermarket about 5min walk away. There are some good dining options around but not as many as in the old town.
Comment from Hotel Management
Sep. 25, 2023 by Cristiana V, Hotel Management
Dear Guest,thank you so much to great feedback on Expedia.com.We are very happy to reicive your review and that you had a good stay in our structure.We hope to see you again for your next time in Florence!Best Regards,
by A traveller
A great place to stay if it wasn't for the noise
Posted Sep. 23, 2023 on HotelsThe check-in and the room itself as well as the location were very satisfactory. However, I have never had such a noisy room, even in NYC. The room door directly faces a major street (no further walls), the door does not extend all the way down), and there was a construction site on the other side of the building.
Comment from Hotel Management
Sep. 25, 2023 by Cristiana V, Hotel Management
Dear Guest,thank you to post your experience on Expedia.com.We are very sorry that you had a lot of rpoblems with he noises of strett and also for the constructions site.. for this we can't nothing, started the works last years and finished at thend end of years.. We are sorry!Best Regards,
by A traveller
Posted Sep. 17, 2023 on Expedia
Very Friendly personal service was great highly recommended
Comment from Hotel Management
Nov. 1, 2023 by Lucrezia, Hotel Management
Thank you so much!!! :DHoping to have you as our guest as soon as possible,we send you ourBest regards from Florence! :D
by A traveller
Posted Sep. 14, 2023 on Expedia
Positives - close to airport with tram nearby (but don’t forget to validate you’re ticket!!!!) Receptionist was lovely and helpful
Negatives - Very very noisy area - concrete hard bed - difficult to find (reception is around the block and you have to drag bags back through smelly streets to find the door to accommodation) - very small pokey bathroom.
Comment from Hotel Management
Sep. 19, 2023 by Cristiana V, Hotel Management
Dear Guest,thank you very much to post your feedback!Best Regards,
by A traveller
Posted Jun. 25, 2023 on Expedia
Hotel was close to the tram stop towards the city centre. Area had a variety of restaurants and cafés.
Comment from Hotel Management
Jun. 27, 2023 by Cristiana V, Hotel Management
Dear Numan,thank you to post your experience on Expedia.com. We are happy to read that you had a good and relaxing stay.Best Regards
by A traveller
Posted Jun. 19, 2023 on Hotels
Comment from Hotel Management
Jun. 27, 2023 by Cristiana V., Hotel Management
Dear Janet!Thank you so much to post your great feedback on Expedia.com!Have a nice day and Best Regards.
by A traveller
Posted May 30, 2023 on Hotels
Comment from Hotel Management
May 31, 2023 by Lucrezia, Hotel Management
Thank you so much for your amazing feedback! :DBest regadrs,
by A traveller
Posted May 25, 2023 on Expedia
This was a great property to catch an early morning flight. It was only 7 minutes from the airport car rental facility. Staff was very friendly and communicated often.
Comment from Hotel Management
May 26, 2023 by Cristiana V., Hotel Management
Dear Kevin,tahnk you very much to post your great experience on Expedia.com. We are very happy to read your feedback!Have a nice day and Best regards
