Note fondée sur 662 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de FOND DU LAC
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We're glad to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any areas where you feel we could improve, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Improvements; Check all towels are clean, used one and then realized it was used and discusting. Was windy out and the hvac didn’t seem properly attached to the building whistling and loud outside noise. Else was little above average.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for the cleanliness issue with the towels and the inconvenience caused by the HVAC noise. Your feedback is valuable, and we'll address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,It's great to hear that you had an excellent stay at our hotel. We are committed to providing the highest level of service to our guests. Your wonderful perfect review is an acknowledgment of our team's hard work, and it motivates us to sustain our efforts on your behalf. We look forward to seeing you soon and providing you with an unparalleled hotel experience once again.Sincerely, Hotel Manager
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Great price, but maybe worth spending a bit more. You get what you pay for, so I cant complain. Wifi kept cutting out, and a dead bug in the bed could have been better. Other than that, room was clean and had everything I needed.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear that you found our prices competitive and that the room had everything you needed. However, we apologize for the issues you experienced with the WiFi and the presence of a dead bug in your bed. We will address these concerns with our housekeeping and maintenance teams to ensure they are promptly resolved. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Andre,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Everything was clean and the staff was very accommodating. Was able to get an early check in.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael ,Thank you for your wonderful review! We're thrilled to hear that you found everything clean and that our staff provided accommodating service during your stay. We're glad we could arrange an early check-in for you. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 6 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Derek,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Affordable and friendly staff.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jonathon,Thank you for choosing us! We're glad you found our staff friendly and enjoyed our affordable pricing. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
par un voyageur
Publié le 24 janv. 2024 sur Expedia
You get what you pay for. Was fine for price.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marc,Thank you for sharing your perspective. We're glad to hear that you found value in the price you paid. If there are specific areas where we can improve to enhance your overall experience, please let us know. We hope to welcome you back for another satisfactory stay in the future!Sincerely, Hotel Manager
