Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2019 sur Expedia
Bon hôtel, bonne chambre spacieuse.
Nous aurions dû cependant choisir un quinta plus proche de dallas.
Il n'y a pas de restaurant et c'est bien dommage !
par un voyageur de Ventura
Publié le 29 mars 2024
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guy,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Miran PatelHotel Manager
par un voyageur de Ventura
Publié le 25 mars 2024
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guy,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Miran PatelHotel Manager
par un voyageur de Ventura
Publié le 18 mars 2024
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guy,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 7 mars 2024 sur Hotels
Room was not clean carpet was not vacuum, room smelled weird, tiles in the bathroom were broken, the mirror was broken,
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lasky,We sincerely apologize for the unsatisfactory condition of your room during your stay. Maintaining cleanliness and ensuring all amenities are in good repair is a priority for us, and we regret that we fell short in this instance. Your feedback is invaluable, and we will address these issues promptly to prevent similar occurrences in the future. We hope to have the opportunity to make it right on your next visit.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christi,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
It’s dirty homeless people everywhere
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear aurora,We apologize for any inconvenience caused by the presence of individuals experiencing homelessness nearby. We strive to maintain a safe and welcoming environment for all guests. Your feedback is important to us, and we will continue to monitor the situation to ensure the comfort and security of our guests. If you encounter any issues during your stay, please don't hesitate to reach out to our staff for assistance. Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lauren,We regret to hear about your unsatisfactory experience. Your feedback is important to us, and we would appreciate more details to address specific concerns. We are committed to continuous improvement and would like the opportunity to make things right. Please feel free to reach out to us with additional information so that we can better understand and address your issues.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Claire,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Enjoyed our stay
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Qiana,Thank you for your perfect rating! We're thrilled to hear that you enjoyed your stay with us. Providing a positive experience for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Miran PatelHotel Manager
