Ratings based on 935 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 10, 2024 on Hotels
5 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
This was maybe my 5th or 6th visit and this continues to be my favorite hotel in Frankfurt. Really spacious and comfortable rooms and definitely the best hotel staff ever. Always friendly and very helpful. Highly recommended
5 out of 5
by A traveller

Frankfurt

Posted Mar. 4, 2024 on Hotels
Great location and spacious
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Hotels
3 out of 5
by A traveller

A bit disappointed

Posted Feb. 2, 2024 on Hotels
I have stayed here before and did again because of the small but very nice swimming pool, which I enjoyed again. However the room was disappointing. I was first given a room on the first floor which was a little out of the way as the rooms share a floor with the conference suite. As a loan female traveller the room felt isolated. I asked for a room change and was told they were full which I suspect is a standard response, but then was told there is a room on the 2nd or 6th. I took the room on the 6th, there were no hangers and thought it wasn’t as clean as expected, there were awful stains on the sofa see photo. I left the cushion out for the cleaners to see and they just put it back. I flagged with reception on check out. I’m not sure if I’ll stay there again which is a shame as staff are always friendly and I like the swimming pool.
4 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
CONVENIENTLY LOCATED WITHIN EASY REACH TO HISTORIC FRANKFURT AND MAIN SHOPPING STREET
5 out of 5
by A traveller

Short break

Posted Jan. 28, 2024 on Hotels
Very comfortable hotel. Apartment was great with everything needed supplied. Location perfect, very quiet but easy walking distance to city centre and old town. Staff lovely.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 24, 2024 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 13, 2024 on Expedia
1 out of 5
by A traveller from Toronto

Posted Jan. 12, 2024 on Expedia
Cannot get a decent coffee at the hotel during the day .. the shower glass was full of soap scum when I arrived .. no f&b facilities between breakfast and evening ! Lazy staff that did not want to come and get laundry after 5 pm This is a dump and I share my experience with other people and will never stay with this brand again
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