Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2022 sur Expedia
L'hébergement est acceptable. Pas très cool, mais bien.
Commentaires de Gestion de l’hôtel
1 sept. 2022 par Management, Gestion de l’hôtel
Thank you!
par un voyageur
Plancher très sale et collant ,
Publié le 22 déc. 2021 sur Hotelspar un voyageur
Publié le 2 avr. 2024
Comfortable beds. Free bottle Spring water
par un voyageur
Publié le 6 mars 2024 sur Expedia
Very good value for the price. I read many negative reviews here but you get what you pay for. People shoud rate based on what is expected. This is the least expensive hotel in Gainesville. If you want a 10 star experience go across the street to Staybridge Suites but you'll pay 3 times the price!
Commentaires de Gestion de l’hôtel
7 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Corey, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Gainesville. It is so rewarding to read that you enjoyed the convenience our location brought to your travels. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 mars 2024 sur Expedia
Pleasant service and comfortable room.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Kim, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Gainesville. It is so rewarding to read that you enjoyed the comfortability of your room and the services you received. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Heather,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ GAINESVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mars 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, John. The staff and I at the Red Roof Inn PLUS+ Gainesville appreciates your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 5 mars 2024 sur Expedia
By and large a good experience. It was clean and quiet.
Room phone was inop and clerk had no replacement. He did, however, replace the tv remote which was having an issue. All in all a good value at my price point.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Dear Mike,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Gainesville. It's great to read that you were pleased with the quietness and spotlessness of the room. However, it's good to read that the front desk was able to assist you. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
par un voyageur
Lack of staff place
Publié le 5 mars 2024 sur HotelsTo start with nobody’s is at front desk most of the time, not a family friendly place at all you can smell marijuana everywhere 24/7 people sitting in the hallway smoking
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you, Yanelys, for writing to us about your recent stay at our hotel RED ROOF PLUS+ GAINESVILLE. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,Red Roof Management
par un voyageur
Terrible Night
Publié le 4 mars 2024 sur HotelsStayed for one night- wish we would have stayed the down the street. A bunch of drunks on the property. Would not stop banging on the hotel room door at 2:00 am…then screaming in fighting in our hallway which moved to the parking lot on the property. Someone was sleeping in the hallway and down in the lobby which was very uncomfortable. Not to mention how badly the rooms smelled. I would not recommend staying here to my worst enemy.
Do NOT stay here if you want a good nights rest.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Dear Jaclyn, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Gainesville. It's truly disheartening to read that your experience did not meet your expectations. Please accept our sincerest apologies for the odor of the room and that you were faced with safety concerns. Guest safety is our top priority, so it saddens me to read that you felt was not accomplished with your visit. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Red Roof Management
