Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
17 mars 2020 par Super 8 by Wyndham Gainesville Management, Gestion de l’hôtel
Hi, I'm sorry to see that we did not provide you with the exceptional experience we strive for every day. If you have specific suggestions on what we can do to improve our services, please don't hesitate to let us know. Once again, I apologize for failing to meet your expectations.
par un voyageur
NO FRIGE IN THE ROOM OR 24 DOLLARS MORE !
Publié le 6 août 2018 sur Hotelssteeven was very kind and helpful
But the room it's no so good, the light didn't working in the bath when we check in and he receptionnist steeven fix it as he can.
the room was clean but the AC to much noise and not frige in the room, when we ask about frige, steveen told us that we has to pay 24 dollars supplement
I cant not believe it that in 2018 in Flordia the fridge is an option !
I don't advice the hotel at all, the swining pool is too small.
Commentaires de Gestion de l’hôtel
9 août 2018 par manager, Gestion de l’hôtel
I'm terribly sorry to hear that you were not satisfied with your stay. We'll work hard to correct the issues you experienced.
par un voyageur
Publié le 8 mai 2024
Commentaires de Gestion de l’hôtel
30 mai 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi WILLIAM! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.
par un voyageur
Publié le 16 avr. 2024
Excellent
Recommend to everyone
Commentaires de Gestion de l’hôtel
19 avr. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Dear Bonnie,Thank you for your enthusiastic recommendation and positive feedback! We are thrilled to hear that you had an excellent experience with us. We strive to provide exceptional service and a comfortable stay for all our guests, and it's rewarding to know that we've met your expectations.We look forward to welcoming you back soon and hope to continue providing a great experience for you and any friends or family you recommend to us. Thank you again for choosing to stay with us and for spreading the word!Sincerely,
par un voyageur
Publié le 2 mars 2024 sur Expedia
My son was not allowed to check in even though I prepaid an adked if he could check in.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Management, Gestion de l’hôtel
Dear Tifany, We are grateful for having you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for the misunderstandings during the check-in process. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
There was a buzzing noise in the room (310) that kept me awake most of the night. The shower had mold in a few different areas near the bottom right and left corners.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Management, Gestion de l’hôtel
Dear Tiwanna, We are grateful for having you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for the unusual circumstances during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We hope to make your next stay with us outstanding in every possible way.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Management, Gestion de l’hôtel
Dear David, Thank you for taking the time to share your positive feedback about your recent stay at Super 8 Gainesville. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Super 8 and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
All fantastic!
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Management, Gestion de l’hôtel
Dear Albertina, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive comments serve as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Front desk always courteous and engaging. I’ve stayed there 3 times and have never had a negative experience. For that I’m grateful.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Management, Gestion de l’hôtel
Dear Stacey-Ann, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us here at Super 8 Gainesville. Maintaining a clean and welcoming environment is a top priority for us, and it's wonderful to know that our efforts have contributed to your satisfaction. Our dedicated team works hard to ensure that every guest feels comfortable and well taken care of. Your positive comments serve as great encouragement for all of us here. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights. We value your input and strive to make each guest's experience even better. Once again, thank you for choosing to stay with us. We look forward to hosting you again soon
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Management, Gestion de l’hôtel
Dear Luis, I trust this message finds you well. I wanted to extend our sincere appreciation for choosing to stay at Super 8 Gainesville, and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay. Offering convenient amenities and attentive customer service is part of our commitment to ensuring a comfortable and seamless experience for our guests. It's great to know that this contributed to the convenience of your visit. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there are any other aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to reach out. Thank you once again for choosing Super 8 Gainesville. We look forward to the opportunity to serve you again and provide you with another positive and convenient experience.
