Ratings based on 1,806 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted May 2, 2024
4 out of 5
by A traveller

Posted Apr. 14, 2024
Comment from Hotel Management
May 5, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
3 out of 5
by A traveller

Posted Mar. 24, 2024
Comment from Hotel Management
Apr. 13, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
4 out of 5
by A traveller from Mckinney

Posted Feb. 24, 2024
Comment from Hotel Management
Mar. 20, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
4 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Great
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
This was a much better visit than our previous visit. The room was spacious and clean. (King). Breakfast was good! The location is ideal as it’s centrally located but down from the main hustle and bustle of the eastern seawall area. Good value for the price. We will be better
Comment from Hotel Management
Feb. 20, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
3 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
We showed up, and what we thought it was going to be amazing. Little did we know our first room no hot water, tv didn't work on most channels. The second room,you had to almost break your wrist to open it. The TV also didn't pick up most of the channels during our room time. The breakfast wasn't ready at 6 like it was supposed to be, which yes happens. But irritating. All in all fantastic service nice people but the owner needs to put money back into repairs is all. Other than that awesome
Comment from Hotel Management
Feb. 19, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Hotels
Everything was good about it. The room was clean. People are friendly.
Comment from Hotel Management
Feb. 19, 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
1 out of 5
by A traveller

Posted Feb. 18, 2024 on Hotels
The room is outdated and the hotel has a bad smell. The floors are slick and the rooms have roaches.
Comment from Hotel Management
Feb. 18, 2024 by GM, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager