Ratings based on 937 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted May 31, 2024
All was fine except that guests were supposed to be wearing wrist bands, but so many people at the pool that didn’t and were obviously not guests. This was a big issue because there weren’t enough lounge chairs. We had to make 2-3 visits to the pool area until a pair were not occupied.
Comment from Hotel Management
May 31, 2024 by MEL, Hotel Management
Thank you for taking the time to share your feedback! We look forward to your next visit.
5 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by MEL, Hotel Management
Thank you for taking the time to share your feedback!
4 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
A very nice hotel for the price.
Comment from Hotel Management
Mar. 6, 2024 by Katy, Hotel Management
We are happy you had a pleasant experience with us and hope to see in the future
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by MEL, Hotel Management
Thank you for taking the time to share your feedback!
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Friendly staff
Comment from Hotel Management
Mar. 6, 2024 by Katy, Hotel Management
We are happy you had a pleasant experience with us and hope to see in the future
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Music was way too loud in the bar area of the lobby. Pool bar closed early.
Comment from Hotel Management
Mar. 6, 2024 by Katy, Hotel Management
We are happy you had a pleasant experience with us and hope to see in the future
5 out of 5
by A traveller from San Antonio

Posted Mar. 3, 2024 on Expedia
Clean! Quick and friendly check in. The view is beautiful also. Thumbs up 👍 👌 👏
Comment from Hotel Management
Mar. 6, 2024 by Katy, Hotel Management
We are happy you had a pleasant experience with us and hope to see in the future
5 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
Great hotel right across from the waterfront and an incredible seawall. Be aware that you need a vehicle during weekdays as the trolley did not run on a Monday.
Comment from Hotel Management
Mar. 2, 2024 by MEL, Hotel Management
Thank you for taking the time to share your feedback! We look forward to your next visit.
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by MEL, Hotel Management
Thank you for taking the time to share your feedback! We look forward to your next visit.
3 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Great spot but grateful we were allowed to use the pool next door at the other resort because there was no advance notice that the pool and hot tubs and sauna would be down during our visit. With annual maintenance being something that is scheduled in advance, it’s bothersome they don’t communicate with us.
Comment from Hotel Management
Mar. 6, 2024 by Katy, Hotel Management
Greetings, we're sorry to hear about the issues you encountered during your stay and will share these items with the appropriate teams. We appreciate your feedback and thank you for staying with us!