Ratings based on 949 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Commerce
Posted Mar. 18, 2024
Clean, and convenient. At the very end of the winter season so it was very quiet.
Comment from Hotel Management
Mar. 19, 2024 by M, Hotel Management
Thank you for the great review! Please come and stay with us anytime you're in town!
by A traveller
Dirty room
Posted Feb. 17, 2024 on HotelsWent to check in at 6:30 pm and the office was already closed. Keys were in a mailbox outside the door. I locked the room and the room had clearly been used and not cleaned. Beds were unmade, there was a til for the cleaning staff still on the counter. Requested to cancel, but never heard back. They charge my credit card anyways.
Comment from Hotel Management
Feb. 26, 2024 by M, Hotel Management
Hi, our office closes at 6pm in our winter season. I am so sorry for you to walk into a dirty room, no one wants that. We did cancel that reservation and gave a 100% refund to you after talking with the third party affiliate. We will be sure to not let a dirty room get passed us again. Thank you anyways for booking with us, and we hope you would still consider us in the future! Have a blessed day.
by A traveller
Posted Jan. 31, 2024 on Expedia
Wow such a cool little cabin on the property!!! We enjoyed our stay so much thank you again!
Comment from Hotel Management
Feb. 3, 2024 by M, Hotel Management
Thanks for staying with us Angela! I'm glad you enjoyed our cabin during your stay. Please come again.
by A traveller
Gardiner Gem
Posted Jan. 29, 2024 on HotelsLovely January stay. Comfy beds, clean and quiet. The elk wandering around made it extra special!
Comment from Hotel Management
Jan. 29, 2024 by M, Hotel Management
Thank you for staying with us Julie! Glad you got a visit from our elk friends. We hope to see you again.
by A traveller from Bozeman
Posted Jan. 28, 2024
Comment from Hotel Management
Mar. 23, 2024 by M, Hotel Management
Thank you for staying with us!
by A traveller
Posted Jan. 15, 2024 on Hotels
I am very disappointed with Hotels.com and the hotel. I tried my best to cancel this three days in advance which the website said that I could I was charged anyway, your computer made a mistake on the dates and put January instead of July. I will not use you again, nor will I use that hotel.
Comment from Hotel Management
Feb. 3, 2024 by M, Hotel Management
Sorry to hear, Bill.
by A traveller
Posted Jan. 10, 2024 on Hotels
Comment from Hotel Management
Jan. 13, 2024 by M, Hotel Management
Thank you for the review! We would love to have you again.
by A traveller from Miami
Posted Jan. 6, 2024 on Expedia
Room was OK, but no microwave in a town where everything was shut down for the winter. Hotel offers a "continental" breakfast... hah! 3 stale store bought pastries, cut in half, 1 microwaveable oatmeal package, 2 single serving cereals, tiny coffee cups with no lids, soured creamer.. no, just, no! Never again. You can't check in until 4pm and office is closed to then so no chance of early check in. Check out at 10am... so I'm paying for a room that I can only use for 16 hours during an overnight stay. No closet, just a rack on wall by bed with 3 hangers. Nope nope nope.
Comment from Hotel Management
Jan. 9, 2024 by M, Hotel Management
Hi! Thanks for staying with us! Sorry our free breakfast disappointed you :/. We do not advertise a closet or early check-ins, however if you arrive while our office is closed there is a number posted on the door to call that would allow us to know you're here and potentially let us get you into your room early.
by A traveller
Posted Jan. 2, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by M, Hotel Management
Thank you!
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Dec. 31, 2023 by M, Hotel Management
Thank you!
