Ratings based on 180 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Amazing quality for the price
Posted Feb. 27, 2024 on HotelsWe are definitely coming here nect tome we fly to or from Gatwick. Half the price of sandman and we actually prefer it. The breakfast is a must and worth every penny. We would recommend to anyone
by A traveller
Posted Feb. 21, 2024 on Expedia
Very poor standard accomodation, paid £92 for one night stopover after long haul. Room and property in general rather run down and dirty. Damp smell in room and mould on walls, electric shower very noisy when in use (room 2). Decided to put down to bad experience and booked Premier Inn at Gatwick Nth Terminal on Laterooms for £71, called an Uber and left.
Comment from Hotel Management
Feb. 22, 2024 by Jon, Hotel Management
Let me explain this with a little more truth. You had booked room 8 for an 11 am check in which we agreed to, you then arrived before 9am. Because you were not happy about waiting we put you in a room that was empty the previous night which I agree is not to our normal high standard. However I checked this morning and there is no mould anywhere. So what if the shower is noisy, if you are in it its not going to wake you, its the price paid for having a high flow, high pressure shower. No one has had a problem with this in the last 20 years. Lets face it, you were miserable, took the long haul flight out on us and would have had issues anywhere.
by A traveller
Lovely place
Posted Feb. 8, 2024 on HotelsWe stayed here the night before having to leave very early from Gatwick. Jon, the owner, was so friendly, welcoming and helpful. We had to be up and out earlier than their shuttle service to the airport, so he called us a car to come get us at 5 am.The room was lovely and clean. Wish we could have seen it during the day light to enjoy the back garden area.
by A traveller
Great sleep
Posted Jan. 27, 2024 on HotelsVery quiet, clean and convenient for airport.
Very nice breakfast.
Comfy bed.
by A traveller
Clean and comfortable
Posted Jan. 15, 2024 on HotelsJust stayed one night and it was very clean and comfortable. I couldn't work the TV but I expect that it was "user error". I didn't ask for help as I was able to enjoy a good evening read! If I have an early pick-up from Gatwick again, I'll return.
Comment from Hotel Management
Jan. 15, 2024 by Jon, Hotel Management
Hi Simon, the TV was not user error so you are not to blame, it just decided it had had enough and died. Will be replaced today.
by A traveller
Great location to Gatwick
Posted Dec. 28, 2023 on HotelsVery nice and great location to Gatwick.
by A traveller
Posted Nov. 30, 2023 on Hotels
by A traveller
Posted Oct. 21, 2023 on Expedia
Lovely staff
by A traveller
Posted Oct. 18, 2023 on Hotels
by A traveller
Posted Oct. 14, 2023 on Hotels
