Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Expedia
Aucune borne pour véhicule électrique
Commentaires de Gestion de l’hôtel
8 mars 2024 par yash, Gestion de l’hôtel
Dear [Guest's Name],Thank you for bringing to our attention the absence of electric vehicle charging terminals during your stay. We appreciate your feedback and understand the importance of providing convenient amenities for our guests.We apologize for any inconvenience this may have caused, and please be assured that we are actively exploring options to incorporate electric vehicle charging stations in the near future. Your input helps us make informed decisions to enhance our services.If there's anything else you'd like to share or if you have additional suggestions, please feel free to let us know. We value your perspective and hope to have the opportunity to welcome you back in the future, with improved facilities to better meet your needs.Thank you for choosing to stay with us.Best regards,Hilton Garden Inn
par un voyageur
Publié le 4 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Yash, Gestion de l’hôtel
Dear [Guest],Thank you for choosing to stay with us and for taking the time to provide feedback on your experience. We're delighted to hear that you enjoyed your stay overall and that you rated it an 8 out of 10.Your satisfaction is our top priority, and we're pleased that you had a positive experience with us. If there are any specific areas where you feel we could improve to make your next stay even better, please don't hesitate to share your suggestions with us. Your feedback is invaluable as we continuously strive to enhance the quality of our services.We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Yash
par un voyageur
Publié le 9 août 2023 sur Expedia
Good hotel. Small pool, but good enough when we went there as no one was using the pool then. There’s not much room in the pool…
Breakfast not included. Free parking. Overall it was good, just a bit overpriced.
Commentaires de Gestion de l’hôtel
26 août 2023 par Yash, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you had a good experience overall and that our amenities, like the pool and free parking, added value to your stay.We appreciate your understanding about the pool size, and we're glad you were able to enjoy it during a quieter time. Your comments regarding the breakfast and pricing have been noted. We're continuously evaluating our offerings to provide a well-rounded experience for our guests.It's great to know that despite the minor points, you had a positive stay with us. Your feedback is valuable as it helps us refine our services and offerings. If your travels bring you back to the area, we hope to have the opportunity to welcome you again and provide you with another pleasant stay.Thank you for choosing our hotel for your accommodation.Warm regards,Yash(Front desk agent)
par un voyageur
Publié le 26 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2023 par Sales, Gestion de l’hôtel
Hello Sharon,Thank you for the review. We would love to hear what we did right, and where you feel that we could improve. Please feel free to contact us directly to let us know.
par un voyageur
Publié le 9 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2023 par yash, Gestion de l’hôtel
We truly value your input, your feedback is essential to us as we continually strive to improve our services and offerings.
par un voyageur
Publié le 29 avr. 2023 sur Expedia
Manquais de staff mais il on quand même fait de leur mieux
Commentaires de Gestion de l’hôtel
1 mai 2023 par Evan, Gestion de l’hôtel
Hello Dany Thank you very much for the great review. Thank you even more for the understanding with the staffing woes we are facing. We thank you from the bottom of our hearts for everything.We do hope to see you in the future, hopefully we will have more staff available to serve you next time.
par un voyageur
Publié le 24 avr. 2023 sur Expedia
Pret de tous abec plusieurs services
Commentaires de Gestion de l’hôtel
24 avr. 2023 par Evan, Gestion de l’hôtel
Hello Nadia,Thank you so much for the outstanding review, it is great to see that we were able to provide you with the service you expected. We are always willing to hear what we did great! (and where we could improve if the case)Hope to see you again soon!
par un voyageur
Publié le 15 avr. 2023 sur Expedia
par un voyageur
Publié le 15 mars 2023 sur Expedia
Le personnel tres dur a comprendre
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Evan, Gestion de l’hôtel
Hi Sonia,Thank you for the Good review. I am sorry that you had that experience. I know it can be difficult to understand some accents at some points. I do hope they took steps to ensure that you were on the same page with them, even with the difficulties understanding one another.We do hope you will stay with us again and that you have an even better experience next time. Who knows, maybe we can earn ourselves that last star.See you next time.
par un voyageur
Publié le 10 janv. 2023 sur Hotels
