Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 janv. 2024 sur Expedia
par un voyageur
Publié le 23 déc. 2023 sur Hotels
par un voyageur
Publié le 6 sept. 2023 sur Hotels
par un voyageur
Publié le 16 févr. 2024 sur Hotels
par un voyageur
Publié le 15 févr. 2024 sur Hotels
par un voyageur
I would stay her again
Publié le 15 févr. 2024 sur HotelsGreat location. Hop on Hop off train station only 5 minutes walk across from Deutsch Bank. Great shopping around Cathedral de Granada which is about 10 minute walk from hotel. Restaurant had good hours so we could get dinner at 5 pm while most restaurants didn't serve dinner until 8 pm. Only minor negatives was top of hotel was closed due to construction and I could not get change or book any tours from front desk.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Noelia Cervera, Guest Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to review your stay.We are sorry to hear of the inconvenience caused by the closure of our terrace due to the work we are doing to improve it for the new season. We always strive to ensure that our guests have a pleasant and trouble free stay.We are delighted to know that our location served you well for your sightseeing and shopping, and that our restaurant hours provided you with a pleasant dining experience at a convenient time.We look forward to welcoming you back in the future, Kind regards,Noelia Cervera, Guest Manager
par un voyageur
Fantastic hotel in a great location!!
Publié le 13 févr. 2024 sur HotelsHad a fantastic stay for a long weekend as 2 couples.
The rooms are of a high standard, with a very comfortable bed and good quality pillows.
The buffet breakfast is extremely good with a lot of choice and options for fresh food being cooked such as omelettes.
We enjoyed going into the lobby bar when we returned to the hotel each night and having a few more drinks before heading to bed.
All of the staff were very friendly and helpful and they even parked our hire car for us.
Would highly recommend this hotel and would stay there again as it is a great location for walking to everything in Granada.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Noelia Cervera, Guest Manager, Gestion de l’hôtel
Dear Craig, Thank you very much for your kind feedback.We are thrilled to hear that you found the rooms to be of a high standard and the bed comfortable, contributing to a restful stay. It's also great to know that our buffet breakfast, with its array of fresh options, added to the enjoyment of your visit.Your kind words regarding the helpfulness and friendliness of our staff are much appreciated, as is your acknowledgment of our convenient parking service. We're glad that the lobby bar served as a cozy spot for your evening relaxation.We look forward to welcoming you back for another memorable experience.Kind regards, Noelia Cervera, Guest Manager
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Extremely clean, rooms are spacious and modern with everything you need. Restaurant has access to around 4 lifts , meaning you don’t have to wait for it. Hotel also has a private parking with access to the lift straight inside the hotel. Parking itself was not spacious and quite hard to park.
Just small downside was when the cleaner was speaking loud with someone while I was sleeping and kinda woke me up. A bit unpleasant but other than that all staff professional and help you everything you need.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Noelia Cervera, Guest Manager, Gestion de l’hôtel
Dear Guest,We appreciate that you took the time to share your experience with us.We are sorry to hear about the disturbance caused by a conversation in the corridors; rest assured, our team is committed to ensuring a peaceful environment for our guests. We are pleased you found our rooms to be spacious, modern, and well-equipped, and that the accessibility of our restaurant via multiple lifts added convenience to your stay. We also appreciate your remarks on the professionalism of our staff and the cleanliness of our hotel.Your feedback regarding the parking is noted; while we strive to provide the best facilities, space limitations can present a challenge, and we apologize for any inconvenience this may have caused.We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Noelia Cervera, Guest Manager
par un voyageur
Publié le 12 févr. 2024 sur Hotels
par un voyageur
Publié le 10 févr. 2024 sur Hotels
