Ratings based on 302 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Áreas de oportunidad.

Posted Jan. 3, 2024 on Hotels
El personal es muy amable, en particular los del área del restaurante y buffet del desayuno. Su hospitalidad es extraordinaria --por ellos regresaríamos sin dudarlo. Respecto a las habitaciones encontramos dos áreas de oportunidad: la tina para ducharse es resbalosa y el ese espacio es muy estrecho. También las camas requieren de cambio de colchones; pues están vencidos. Es muy grato poder encontrar todos los servicios con una alta calidad, pero lamentablemente no fue el caso para nosotros.
5 out of 5
by A traveller

Posted Nov. 19, 2023 on Expedia
Good location, attentive staff.
5 out of 5
by A traveller

Posted Nov. 12, 2023 on Expedia
Very Nice!
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 21, 2023 on Hotels
4 out of 5
by A traveller from San Jose

This traveller left a rating score only Posted Oct. 10, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 10, 2023 on Expedia
Had everything we could need. No kleenex tissues, but that is ok.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 7, 2023 on Expedia
5 out of 5
by A traveller

Perfect Position and a lovely Hotel

Posted Aug. 29, 2023 on Hotels
The hotel was very good, central to all our needs. There were some lovely bars next door and opposite the hotel, also on both streets leading up to the centre which was around a 10 minute walk both ways.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 23, 2023 on Hotels
3 out of 5
by A traveller

Posted Jul. 16, 2023 on Hotels
Very basic satisfying minimum requirements.
Comment from Hotel Management
Jul. 17, 2023 by Evelyn Estrada, Hotel Management
Dear Roya,We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Evelyn Estrada General Manager, Occidental Granada
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