Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2023 sur Hotels
par un voyageur
Publié le 30 janv. 2023 sur Expedia
Bon accueil
par un voyageur
Publié le 2 juin 2024
par un voyageur
Publié le 28 mai 2024
Elevator has been down for two weeks and the hotel staff never contacted us to let us know that the elevators would not be operating for our stay. We were on the 3rd floor. The fitness center was not open. The attached restaurant was closed for maintenance. The carpeting was ripped out of all of the stairways. Breakfast was very limited options. Would not recommend this hotel. Staff didn’t offer a discount due to lack of amenities either.
par un voyageur
Publié le 5 mai 2024
The person who checked us in barely said anything - just asked for id and credit card. Then when he was finished checking me in, didn’t tell me my room number, where the elevator was, info about breakfast; literally nothing aside from have a nice day. The bed was very uncomfortable, the air conditioner smelled musty when I turned it on and it made a terrible squeaking noise as well as was just plain LOUD.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Jessica, Gestion de l’hôtel
Tania, thank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality
par un voyageur
Publié le 3 mai 2024
Very clean, updated. Good value for the money.
Commentaires de Gestion de l’hôtel
4 mai 2024 par Jessica, Gestion de l’hôtel
Thank You James for the support. We look forward to your next visit here are the Baymont!
par un voyageur
Publié le 29 avr. 2024
Staff was very friendly.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Jessica, Gestion de l’hôtel
Thank you Nguyet, We look forward to this group coming every year, we appreciate all the kindness as well as the support through the past few years. We hope to see you again soon
par un voyageur
Publié le 17 mars 2024
Moved to better room
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Jessica, Gestion de l’hôtel
Thank you for the support Terri I am so happy to hear you were moved to a better room, we try to accommodate as best as we can. We hope to see you again soon
par un voyageur
Publié le 4 mars 2024 sur Expedia
Room door was open, pop machine broken, hot tub and pool closed (#1 reason for booking here) No microwave only 3 pillows on a king sized bed. Clerk at desk was not friendly. Room had a very small tv. Won't stay here again. Will be sure to call hotels booked through Expedia to verify that the pool and hot tub are open and not under remodel.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Jessica, Gestion de l’hôtel
I am so sorry you did not have a great experience during your stay, I can assure you all the issues listed are being handled and we expect great things when our remodel is complete.
par un voyageur
Clean but becoming run down
Publié le 3 mars 2024 sur HotelsPlace is lacking general maintenance. Our bathroom door was impossible to close and opening was no easier. Wallpaper peeling off the walls and holes in the very outdated desk chair. Wrong cooffee pods for the in room coffee maker. It was clean and the bed was comfortable. It's just the minor details that are being overlooked.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Jessica , Gestion de l’hôtel
Hello Shannon thank you for your feed back. We are well aware of the state of the old building and are very happy to say we are working on a full building remodel. Which has gone into effect. We do hope you reach back out and see our changes in the future.
