Note fondée sur 709 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 avr. 2024
Very nice room. Clean and beds were comfortable.
par un voyageur de Lowell
Publié le 2 mars 2024
Terrible check in. Terrible food, had to use a pair of pliers to start the hot tub. Room smelled like BO. Do not recommend
par un voyageur
Family Kid Splash Party
Publié le 1 mars 2024 sur HotelsOur room was nice and clean, the conference room for a kids party was equally nice. Great location for attendees to go from their rooms, to party to pool.
ONLY negative way too many people in pool area and surely NOT enough chemicals to accompany the numbers couldnt even smell it. The hot tub had so many people their was dirt floating on bubbles and a dirt ring. So glad my little onea kicked around and wanted to leave the area.
par un voyageur
Not so great
Publié le 27 févr. 2024 sur HotelsFrom check in it was a questionable experience. It took about 30 plus minutes for them to check me into my room (I was not an early arrival). There were 3 employees at the front desk but they seemed preoccupied and my check in was not priority.
The room was okay besides the sink being sloooooow to drain and having to hold down the toilet handle FOREVER in order for it to flush.
We paid for breakfast which required another visit to the front desk in the AM to get the vouchers. At which time they informed me that I was never checked in and were completely uninformed that I had just stayed there overnight. This was quite alarming as I wondered if they could have rebooked my room and given my room key to another party since they hadn't assigned it to me at all.
Needless to say, I think the staff need more training at the very least.
par un voyageur
Kids had fun, but hotel could use some love
Publié le 25 févr. 2024 sur HotelsI realized a lot of places are still short of staffing and I’m not trying to be negative, but I did find trash and used towels in our room. Also, the carpet is in need of a real good cleaning. The kids really enjoyed the water park area and my only suggestion would be a little bit more seating for the adults.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
par un voyageur
Publié le 5 févr. 2024 sur Expedia
par un voyageur
Publié le 19 janv. 2024 sur Expedia
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Housecleaning was great. Rooms very nice and comfortable. All first floor hallways no heat cold. Could not use exercise equipment, was freezing cold in there. No heat controls
par un voyageur
Publié le 28 déc. 2023 sur Hotels
