Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bof bof
Publié le 2 avr. 2021 sur HotelsLe menage laisse à désirer, l'accueil egalement avec plus de 15 minutes pour faire un enregistrement en etant la seule cliente , chambre ok mais avec le robinet qui fait du goutte a goutte ... bref ok pour une nuit mais vous pouvez trouver mieux
Commentaires de Gestion de l’hôtel
3 avr. 2021 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your comments regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
par un voyageur
Publié le 1 juin 2024
Commentaires de Gestion de l’hôtel
4 juin 2024 par Manager, Gestion de l’hôtel
Hello Rachael,Thank you for choosing our hotel! We are thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon!
par un voyageur
Publié le 28 mai 2024
Commentaires de Gestion de l’hôtel
30 mai 2024 par Manager, Gestion de l’hôtel
Hello Amy, We appreciate you choosing our hotel for your stay. Feel free to contact us directly if you have any feedback to share so we can further improve our services. We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 5 mai 2024
Commentaires de Gestion de l’hôtel
27 mai 2024 par Manager, Gestion de l’hôtel
Hello Travis, We appreciate you choosing to stay with us! If there's anything we can improve on, please feel free to reach out to us directly. We hope to welcome you back for an even better experience next time.
par un voyageur
Publié le 18 mars 2024 sur Expedia
The staff was amazing. The room had a great view but the room was also dirty still. Smelled like Curry and the bathroom fan that comes on with the light was super loud. Over all stay was fine for a night.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello sarah, Thank you for sharing your feedback with us. We are glad to hear that you found our staff amazing and enjoyed the great view from your room. We will certainly take your comments about the cleanliness and the bathroom fan into consideration for future improvements. Your input is invaluable to us as we strive to enhance our guest experience.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Lisa,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 15 mars 2024 sur Expedia
It's a Radisson, you should expect a little higher standard, even at $100. Our stay on 3/14/24 started with my wife and I stopping to check in and dropping bags then headed to a concert. When we got back and started to settle in, we notice wrappers in the trash and a dirty washcloth on the floor of the bathroom. We then inspected the sheets and found crumbs and an unknown stain on the sheets that was disgusting. I went and complained to the front desk and asked for a clean room and the agent asked me why it took so long to complain and I told him we threw our bags in the room and left and he acted like he did not believe me. He asked me to repeat the problem a couple of times and with a completely emotionless and unapologetic face he gave us another room. That one was fine. This place looks great if you don't dig too deep or if you take your glasses off. It is lipstick on a pig and is pretty rough under the fresh coat of paint. Won't do it again.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Hello Mark,Thank you for sharing your experience with us, we take all feedback seriously. We apologize for any oversights you encountered during your stay and will address these concerns with our team to prevent future occurrences. We appreciate your candid remarks and regret any inconvenience caused.
par un voyageur
Publié le 14 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Hello Dustin,We're sorry to hear your stay didn't meet your expectations. Please contact us directly to provide more details on how we can improve your experience in the future. We value your input and hope to welcome you back for a better stay.
par un voyageur
Publié le 10 mars 2024 sur Expedia
You could see the river
Commentaires de Gestion de l’hôtel
13 mars 2024 par Manager, Gestion de l’hôtel
Hello Jeri, We appreciate you sharing your view of the river with us. Your feedback is valuable as we continually strive to enhance our guests' experiences. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Manager, Gestion de l’hôtel
Hello Kelsie, We're sorry to hear you rated your stay a 3 out of 5. Please feel free to contact us directly to share any specific feedback from your experience with us, so we can address any concerns and improve our service.
