Note fondée sur 570 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par MG, Gestion de l’hôtel
Dear Laura,Thank you for taking the time to tell us about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Great place
Publié le 28 févr. 2024 sur HotelsThe staff we all very nice!
The hotel was clean and inviting.
Very welcoming and abominatating!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par MG, Gestion de l’hôtel
Dear Bobbie,Thank you for taking the time to tell us about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Great - room size, cleanliness, great continental breakfast, and great location!
Bad- pool, too cold, hot tub- not hot enough, jets weren't working, and only 5 people allowed at a time, when there were so many people in the pool area!! In room- blow dryer broken, no t-paper, and the smoke alarm in room shoots a bright strobe light . It kept us up. Too bright!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par MG, Gestion de l’hôtel
Dear Grace,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We have our Pool temperature set at 82 degrees and SPA temperature at 100 degrees, but when the number of guests using the facility is high and because we refill with outside water, it takes 30-45 minutes at least to go from 18 degrees to 100 degrees.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
My stay was great, very clean and the breakfast was amazing with plenty of options. This hotel was better than some of the big name hotels I’ve been to they also give you dove body wash and lotion 10/10 I definitely recommend this hotel
Commentaires de Gestion de l’hôtel
26 févr. 2024 par MG, Gestion de l’hôtel
Dear Tasheka,Thank you for taking the time to tell us about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par MG, Gestion de l’hôtel
Dear Kali,Thank you for taking the time to tell us about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par MG, Gestion de l’hôtel
Dear Shannon,Thank you for taking the time to tell us about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Incredible place!!! Friendly staff. Extremely clean. Phenomenal breakfast and a complimentary dinner! Very pet friendly. I highly recommend
Commentaires de Gestion de l’hôtel
23 févr. 2024 par MG, Gestion de l’hôtel
Dear Christy,Thank you for taking the time to tell us about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par MG, Gestion de l’hôtel
Dear John,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
MY ONLY PROBLEM IS MY DEBIT CARD WAS CHARGED 3 TIMES.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par MG, Gestion de l’hôtel
Dear Geraldine,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Modern and clean rooms as well as good layout for families with split living area and kitchen from bedroom with beds and bath.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par MG, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to tell us about your experience at Staybridge Suites GRAND RAPIDS SW - GRANDVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly.Sincerely,MG - Mowafak Gabal General Manager
