Note fondée sur 489 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stéphane
Correct, sans plus!
Publié le 24 oct. 2017 sur HotelsLa chambre semblait rénovée, mais la propreté laissait à désiré. Poussière autour du bain. Murs salle dans salle de bain et sur la tapisserie au dessus du lit. À l’arrivée, il y avait une odeur de sens bon à tapis. C’était très désagréable. Nous avons ouvert la fenêtre toute notre séjour. Sinon, hôtel très bien situé. Resto juste à côté et station d’essence. Beaucoup de stationnements. Réceptionniste très gentille et pas compliqué pour le check in ou check out. Nous donnons un 2.5/5. S’ils mettaient un enphase sur une inspection qualité du ménage, cet hôtel recevrait plus de monde. Merci!
par un voyageur
Publié le 16 oct. 2017 sur Hotels
par un voyageur
Pas vraiment impressionnant !!!
Publié le 15 oct. 2017 sur HotelsChambre qui n'était pas propre... ménage négligé... chambre de bain sale, poil d'animaux sur le mobilier, saleté au plafond et forte odeur de produit chimique sur les tapis. Serviettes propres, lit confortable et personnel accueillant. Petit déjeuner non satisfaisant (nous sommes allés déjeuner au restaurant à proximité).
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Their spots on bedspreads and cigarettes holes and too it was couldn’t watch anything on the television there was something wrong with the room also but next ti will take pictures
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Manager, Gestion de l’hôtel
Hello Tina, We apologize for any inconvenience you experienced during your stay. Our staff strives to ensure a clean and comfortable environment for all guests. We encourage guests to report any issues immediately so that we may address them promptly. We appreciate your feedback and will use it to improve our services.
par un voyageur
Wow that was bad.
Publié le 28 janv. 2024 sur HotelsThis stay was terrible! I stayed on the top floor. There were no elevators. The entire establishment wreaked of cigarette smoke regardless of the non smoking room I had. In my room, it smelled heavily of cigars. There were holes and stains on the sheets and bedspread. There were non covered screws the size of my thumb. The fire detector had no fascia so there were just wires hanging from the ceiling. The handles of drawers were just hanging off. The shower was okay until I was finished. There was one towel. When I unfolded it to use it, it was dirty and smelled heavily like cigarettes. I tried to dry off with the hair dryer, and it was the most unsafe and unusable thing I have seen in a long time. There was no WiFi even though it was advertised. There wasn’t many tv channels, just news and sports. There was even a dead cockroach in the window when I opened it. Please don’t stay there. It did not make me feel safe or uncomfortable.
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Manager, Gestion de l’hôtel
Hello Shannon,We're sorry to hear about your recent experience at our hotel. Please note that our property does not have elevators, and we apologize for any inconvenience this may have caused. We also have a strict non-smoking policy, and we will address the issue with our housekeeping team to ensure that rooms are thoroughly cleaned and odor-free. In regards to the maintenance issues you mentioned, we appreciate you bringing them to our attention and will work promptly to address them. We apologize for any inconvenience caused by the lack of towels and the condition of the hair dryer. Regarding the WiFi, we are currently reviewing our provider to improve connectivity. We apologize for the limited TV channels and will take your feedback into consideration. Lastly, we apologize for the presence of the cockroach and assure you that pest control measures are in place. Thank you for sharing your concerns.
par un voyageur
Disappointing
Publié le 20 déc. 2023 sur HotelsThere was so much that was wrong with our overnight stay. To begin with trash was not emptied from the bathroom. Bathtub was not clean top blanket was dirty complained about that room. They accommodated us by allowing us to move to another room upon doing so stained sheets, two channels to watch sports and news. Needless to say never again will I stay at this hotel.
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Manager, Gestion de l’hôtel
Hello Crystal, Thank you for taking the time to provide us with your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Our team strives to provide a comfortable and clean environment for all guests. We appreciate your input and will address these concerns with our housekeeping staff to prevent future occurrences. We are sorry to hear that your overall experience did not meet your expectations. Your feedback is valuable to us and we hope you will consider giving us another chance to provide you with a better stay in the future.
par un voyageur
Publié le 13 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Manager, Gestion de l’hôtel
Hello Michael,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another excellent stay.
par un voyageur
Gross!
Publié le 3 déc. 2023 sur HotelsThis place was disgusting! It smelled of cigarettes and I’m fairly certain people were living there and “conducting business” as well.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Manager, Gestion de l’hôtel
Hello Angela, Thank you for sharing your feedback with us. We apologize if the smell of cigarettes and any perceived activities by other guests affected your stay. We take all concerns seriously and will address them with our team to ensure a comfortable experience for all our guests in the future.
par un voyageur
Publié le 22 nov. 2023 sur Expedia
Great
Commentaires de Gestion de l’hôtel
25 nov. 2023 par Manager, Gestion de l’hôtel
Hello Summer,Thank you for your feedback. We appreciate you choosing our hotel for your stay and for you wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Manager, Gestion de l’hôtel
Hello Maria,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a wonderful experience. If you have any further feedback, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
